The #1 Call Tracking for Agencies
that fits like it was built in-house

From client cloning to smart workflows, and instant AI call analysis, every feature is designed to fit your agency’s flow – fast, flexible, and friction-free.

Call tTacking for Agencies - Seamlessly fits your processes - visual representation

+ 7000 Brands & Agencies run on Nimbata daily

As an agency, we’ve used a lot of different tools,
but Nimbata has really blown us away.

– Mark L.

Finally , call tracking that gets
how your agency runs.

(and helps you run faster)

1. Capture

Collect data that drive impact

No more guessing games. Always know who called, what was said, and if it was a qualified lead — automatically. Every insight is AI-powered, client-friendly, and ready to act on.

Zero manual review. 100% clarity.

Steven Johnson Call Profile - Google Ads Attribution
Lead Details-Name-Location-Call Duration
Attribution details- UTM source-UTM campaign
Conversation Details- AI notes

2. Classify & Organize

Use your own prompts + fields to classify based on clients’ businesses

Auto-tag calls using your own rules, prompts, and client-specific fields. Want to segment by outcome, lead quality, or sentiment? Done.

This is lead classification that finally adapts to your playbook — not the other way around

2nd Step -Setup your rules - Automated AI

3. Create & Share Reports

Show clients exactly what they care about

Track what moves the needle. Whether it’s call summaries, ROI dashboards, or campaign performance, Nimbata helps you tailor each report to your client’s goals. 

White-labeled, automated, and built to highlight the metrics that prove success.

3rd Step -Custom Dashboard for Agencies - Show clients exactly what they care about

4. Connect to your Stack

Your CRM, ads, and Slack – in the loop automatically

Automatically send call insights to your CRM, ad platforms, Slack or any other marketing tool— exactly where your team needs them. No manual work, no disconnected data.

Just seamless integration that keeps everything (and everyone) in sync.

2nd Step -Setup your rules - Automated AI

This all sounds great, but does it work for me?

Nimbata adapts to how you work whether you’re just starting out or managing dozens of accounts.
See how it fits across different team sizes and growth stages.

Small
Teams

Move fast and look big.

Set up clients in minutes, automate everything, and prove performance without a bloated team.

Growing Agencies

Stop wasting time on busywork.

Apply AI & duplicate workflows and configurations. Free up your team for strategy. Save hours per client.

High-Volume Ops

Scale without
cracks.

Handle multiple client accounts. Centralize reports. Track outcomes. Keep every stakeholder aligned.

Lead Gen Pros

Track every dollar back to the source.

When attribution is the business, Nimbata helps you connect the dots. From ad click to closed deal, every call is tagged, valued, and synced.

Yes, Nimbata fits all agencies, but not all workflows. If redoing work and juggling spreadsheets is your thing – we’re probably not.

Here is a list of features created specifically for agencies who need to help onboard clients and prove their worth in no time!

Client Account Duplication

Skip the setup. Scale your systems.
Duplicate workflows, call flows, tags, and call activity setups from one client to the next — without doing it all over again. Perfect for agencies managing repeatable services across accounts.

User Roles & Permissions

Give the right people the right access.
Assign roles based on what each teammate or stakeholder needs — from Admin to Analytics-only. Control access per project without creating chaos.

Integration Flexibility

Fit into your clients’ flow without forcing them to change it.
Connect Nimbata to the tools your clients already use. Trigger updates based on real-time call data without disrupting their systems, dashboards, or reporting habits.

Email Performance Summaries

Prove your value without waiting for the client to ask.
Send automated, digestible summaries that show exactly what your work delivered. Daily. Weekly. Monthly. Always client-ready and always ROI-focused.

Custom Notifications & Alerts

Turn call insights into tailored, real-time messages.
Send different alerts to different teams — like Slack pings for missed calls, or emails for high-value leads. Personalize the content, control the destination, and trigger the right response every time.

Data Exporting & Sharing

Own your data. Share it your way.
Download call insights in any format – PDF, Excel, Sheets, CSV, and more – or pipe it into your analytics tools. Your data, wherever you need it.

workflow-builder-split-paths-use-case

Your call tracking tool
doesn’t have to suck!

Flexible Product, Expert Support, Transparent Pricing.

We also deliver insanely fast…

Every month, we launch features based on what real agencies ask for not just what’s trendy. Here are a few powerful ones you won’t find anywhere else (yet).

NEW AI features that let you automate smarter, act faster, and deliver insights clients actually care about.

Workflow automation options for a new call lead, including actions to create a contact, send conversions, message a lead channel, update call data, and send event triggers
AI Conditions

Set rules in plain English. AI handles the rest.

Type the condition in plain language — Nimbata analyzes the call and triggers the right next step automatically. No manual rules. No guessing.

Call attribution panel showing a new lead named Steven Johnson from a PPC campaign on Google, with landing page and keyword data for apartments in Brooklyn.
AI Custom Fields

Track everything your way. Let AI fill in the blanks.

Create any kind of field — dropdown, free text, boolean, number — and let AI fill it in based on what happened in the call. Perfect for tracking lead intent, service booked, or anything else that moves deals forward.

AI-enhanced call summary view with lead details for Steven Johnson, showing estimated value, booking status, and an automated transcription of the conversation.
Multi-step flows

One call. Multiple outcomes. Fully automated.

Chain multiple filters and actions together — from lead tagging to lifecycle updates — and let your logic adapt mid-flow, without having to duplicate steps or build extra workflows.

Get the call tracking tool that doesn’t ONLY delivers features

  • Brand your Nimbata Account with your Agency’s identity
  • Get a single portal to manage all your clients’ accounts at $0
  • Get a recurring commission for every client you onboard
  • Streamline subscription payments

“Nimbata has been a game-changer for our business!”

The platform is incredibly user-friendly, and the call tracking features have given us detailed insights into our campaigns. We’re now able to attribute leads with precision and optimize our marketing efforts like never before. 

– Consultant, read full review on G2

Performance? Check. Automations? Check. AI? Check.
Here’s what all the other tools don’t give you.

Dedicated Support 24/7 by real product experts – no vague & templated answers

Transparent pay per answered call billing – reducing your invoice up to 70%


Flexibility built to match your structure, not force one. Total control, zero compromise.

“Call tracking with AI Notes”

As an agency, we’ve used a lot of different tools, but Nimbata has really blown us away. It’s super simple to use with the AI notes + Sheet integration.

One of our favorite features is the AI-powered notes. It’s a huge time-saver, giving us quick insights we can actually use. The best part? Nimbata was so easy to set up. We had it up and running in a week. To add, the customer support team is top-notch. We had a few questions during setup, and they were quick to help us out.

Call Tracking for Marketing Agencies mark liangco e1751451050341

Mark L., Digital Marketing Specialist, read full review on G2

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Get the best
Call Tracking, today!

Flexible Product, Expert Support, Transparent Pricing.
Everything you need — all in one place.