“As an agency, we’ve used a lot of different tools,
but Nimbata has really blown us away.“
– Mark L.
Finally , call tracking that gets
how your agency runs.
(and helps you run faster)
1. Capture
Collect data that drive impact
No more guessing games. Always know who called, what was said, and if it was a qualified lead — automatically. Every insight is AI-powered, client-friendly, and ready to act on.
Zero manual review. 100% clarity.
2. Classify & Organize
Use your own prompts + fields to classify based on clients’ businesses
Auto-tag calls using your own rules, prompts, and client-specific fields. Want to segment by outcome, lead quality, or sentiment? Done.
This is lead classification that finally adapts to your playbook — not the other way around
3. Create & Share Reports
Show clients exactly what they care about
Track what moves the needle. Whether it’s call summaries, ROI dashboards, or campaign performance, Nimbata helps you tailor each report to your client’s goals.
White-labeled, automated, and built to highlight the metrics that prove success.
4. Connect to your Stack
Your CRM, ads, and Slack – in the loop automatically
Automatically send call insights to your CRM, ad platforms, Slack or any other marketing tool— exactly where your team needs them. No manual work, no disconnected data.
Just seamless integration that keeps everything (and everyone) in sync.
Yes, Nimbata fits all agencies, but not all workflows. If redoing work and juggling spreadsheets is your thing – we’re probably not.
Here is a list of features created specifically for agencies who need to help onboard clients and prove their worth in no time!
Skip the setup. Scale your systems.
Duplicate workflows, call flows, tags, and call activity setups from one client to the next — without doing it all over again. Perfect for agencies managing repeatable services across accounts.
Give the right people the right access.
Assign roles based on what each teammate or stakeholder needs — from Admin to Analytics-only. Control access per project without creating chaos.
Fit into your clients’ flow without forcing them to change it.
Connect Nimbata to the tools your clients already use. Trigger updates based on real-time call data without disrupting their systems, dashboards, or reporting habits.
Prove your value without waiting for the client to ask.
Send automated, digestible summaries that show exactly what your work delivered. Daily. Weekly. Monthly. Always client-ready and always ROI-focused.
Turn call insights into tailored, real-time messages.
Send different alerts to different teams — like Slack pings for missed calls, or emails for high-value leads. Personalize the content, control the destination, and trigger the right response every time.
Own your data. Share it your way.
Download call insights in any format – PDF, Excel, Sheets, CSV, and more – or pipe it into your analytics tools. Your data, wherever you need it.

Your call tracking tool
doesn’t have to suck!
Flexible Product, Expert Support, Transparent Pricing.
We also deliver insanely fast…
Every month, we launch features based on what real agencies ask for not just what’s trendy. Here are a few powerful ones you won’t find anywhere else (yet).
NEW AI features that let you automate smarter, act faster, and deliver insights clients actually care about.

Set rules in plain English. AI handles the rest.
Type the condition in plain language — Nimbata analyzes the call and triggers the right next step automatically. No manual rules. No guessing.

Track everything your way. Let AI fill in the blanks.
Create any kind of field — dropdown, free text, boolean, number — and let AI fill it in based on what happened in the call. Perfect for tracking lead intent, service booked, or anything else that moves deals forward.

One call. Multiple outcomes. Fully automated.
Chain multiple filters and actions together — from lead tagging to lifecycle updates — and let your logic adapt mid-flow, without having to duplicate steps or build extra workflows.
AGENCY PARTNER PROGRAM
Get the call tracking tool that doesn’t ONLY delivers features
WHITELABEL + MANAGER ACCOUNT
Performance? Check. Automations? Check. AI? Check.
Here’s what all the other tools don’t give you.
Dedicated Support 24/7 by real product experts – no vague & templated answers
Transparent pay per answered call billing – reducing your invoice up to 70%
Flexibility built to match your structure, not force one. Total control, zero compromise.
“Call tracking with AI Notes”
As an agency, we’ve used a lot of different tools, but Nimbata has really blown us away. It’s super simple to use with the AI notes + Sheet integration.
One of our favorite features is the AI-powered notes. It’s a huge time-saver, giving us quick insights we can actually use. The best part? Nimbata was so easy to set up. We had it up and running in a week. To add, the customer support team is top-notch. We had a few questions during setup, and they were quick to help us out.

– Mark L., Digital Marketing Specialist, read full review on G2