Integrations → Slack

Slack

Connect Nimbata with Slack to instantly notify your team with every call lead and insight – exactly where collaboration happens.

Slack call tracking sync with Nimbata

Why Slack + Nimbata?

Call outcomes-Tags- AI insights from Nimbata directly to Slack

Precision message formatting. Tailor each Slack alert to show exactly the data you need, from caller details to AI insights. Full control over content, structure, and delivery.

Conditional sync logic- Choose when to fire Slack Integration with custom triggers

Conditional sync logic. Control exactly when to fire the integration based on caller type, duration, tags, or AI classification.

Copy Paste logic on Slack sync settings- copy any project instantly

Scalable configuration management. Duplicate Slack sync settings across multiple projects in seconds — no manual setup needed.

Integration Capabilities
(that keep you on track without leaving Slack)

Create alerts in Slack automatically thanks to Nimbata's automation

Real-time call alerts that drive faster action

Automatically route call notifications to specific Slack channels based on value, intent, or tags, so all your different teams only get the calls that matter to them.

Act faster on revenue opportunities and drive better outcomes

See Marketing Performance at a Glance 

Add marketing attribution data right into your Slack call alerts.

Know which campaign, channel, or keyword drove the call — without leaving Slack.

Push Attribution data such as GCLID, Click ID and Keyword from Nimbata to Slack
AI call tracking - enrich your lead's data and send it to Slack with Nimbata's AI

Align your team with AI‑powered insights

Nimbata’s AI automatically tags, scores and assigns dollar values to calls based on conversation content.

Deliver those insights right into Slack so your team sees what drives success, day after day.

Keep your Slack channels synced in no time – seriously!

Slack meets real-time call intelligence

Include Slack automation on your workflow builder-split paths and sync your apps effortlessly
Integration Architecture

Push only the right calls to your Slack channels. Smart workflow filters determine exactly which calls get sent based on 30+ real-time conditions from source, duration, and caller type to AI-detected outcomes.

Artificial Intelligence

Every call becomes a live Slack alert. Let AI summarize the conversation, take notes, detect buying intent, and automatically assign lead value and tags — so your team can instantly see what happened, what it’s worth, and what to do next.

Slack Actions

Send the right call alert to the right Slack channel, every time. Define exactly what Nimbata will send to Slack after a call – from high-intent leads for Sales, to missed calls for Support. Fully customizable to match your team structure and channel workflows.

Slack Integration

Route every call to the right channel and act faster.

Slack + Nimbata

Overview: Slack is a collaboration platform that helps teams communicate, share files, and work together efficiently in channels and direct messages. It integrates with other tools and offers features like file sharing, notifications, and voice/video calls to enhance productivity.

Integration Overview: Nimbata + Slack integration helps your team stay aligned by turning phone calls into instant Slack alerts. Notify the right people with enriched call details & AI insights, all in real time. Avoid missed follow-ups and boost team collaboration without ever leaving your workspace. 

Use Cases
Things you can do when using Slack with Nimbata include:

Real-time call notifications: Receive instant notifications in Slack whenever a call is answered, missed or tagged. This allows you to stay updated on every lead, respond faster and avoid missing out on opportunities. 

Call data sharing: Share caller details, AI insights and tracking data with your team members in Slack channels, private or public. Include insights like call durations, caller intent, AI generated summaries, utm parameters and click ids, so everyone can stay informed, collaborate faster and act with full context.

Automated alerts and triggers: Use advanced integration triggers to send Slack alerts only when calls meet specific criteria, like a high-value lead tagged as “potential lead” or a tagged complaint. Prioritize your calls more effectively and shift your team’s focus on the calls that matter the most.

To get started:

  • Create your free Nimbata Account
  • Connect your Nimbata and Slack accounts
  • Configure which lead data and when should Nimbata send to your Slack channel.

If you need help setting up Nimbata for Slack, make sure to check out this help article or request a demo to help you with setting up the integration.

Nimbata + Slack Integration FAQs

What call data can I send to Slack?

You can send caller ID, call duration, call recordings, source data (e.g. UTM, keyword, landing page), and AI-generated fields like Call Rating, Intent Tags, and Caller Outcome, as well as any custom fields.

Can I filter which calls get sent to Slack?

Absolutely. Use Integration Triggers to send notifications only when specific criteria are met, such as high-value leads, specific tags, call duration, or intent, so only the calls that matter land in Slack.

Why should I use Nimbata to achieve call tracking for Slack?

Because it lets you:

✔ Get real-time call alerts in Slack
✔ Share enriched call data with your team
✔ Customize which details to show in alerts
✔ Filter calls using smart AI triggers
✔ Align teams and speed up follow-ups

Can I send sensitive calls to private channels?

You can route alerts to either public or private channels—ideal for privacy or security needs. Just select the appropriate destination when setting up your Slack configuration.

Do I need Zapier or other tools to use Nimbata + Slack?

Nope, this integration is native! Zapier or other platforms offer more automation options, but basic Slack alerts happen directly within Nimbata.

How do I enable call tracking in Slack from Nimbata?

Go to Integrations → Slack in your Nimbata account, click Add to Slack, authorize the app, choose your Slack channel, select which call fields to include, run a test notification, then save.

Where can I get help with setting up Slack or other integrations?

Our help center is armed with every information you will need, and in case you need some extra help feel free to talk to one of our specialists. Always a pleasure meeting you!

Are there plan restrictions for using Slack integration?

The Slack integration is included in the Marketing and Agency plans. If it’s not visible in your account, that’s likely the reason. You can reach out to upgrade or check your plan settings.

You can include a recording link in your alert template, allowing your team to play calls directly from Slack—and respond with context to follow-ups or training needs.

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