CALL TRACKING FOR MULTI-LOCATION BUSINESSES
Be on top of every lead,
every dollar spent, every location
Track every call. Control HQ spend. Scale with confidence.
224
locations unified under 1 global script with individual, dedicated dashboards for every local owner.
214
dealers onboarded in 1 day. Fully provisioned and live across 1 domain from a single CSV setup.
136
branches live in under a week. Ported 812 tracking numbers and connected to 1 centralized CRM.
More locations shouldn’t
mean more blind spots
Most call tracking is designed for one business at one address.
Nimbata is one account where every branch reports in,
and HQ can finally compare them side by side.
PREVIOUSLY
HQ could see the big picture but branches couldn’t see their own performance.
Franchisees paid for marketing but couldn’t prove it was working.
Every new location meant another setup project.
Everyone wanted visibility but nobody saw the same data.
Keeping leads organized became a full-time job.
Every team gets the
workspace they actually need
Give every location the tools to grow independently while giving HQ complete
visibility into marketing performance, call quality and operations across the entire network.
LEADS
Capture and convert every lead
Know exactly what marketing generates leads across every location.
Global call tracking numbers
Advanced call routing option
Campaign, source & keyword attribution
Reporting on real revenue
Missed call alerts
CONVERSATION
Understand every interaction
Every conversation tells you why prospects convert, where sales are lost, and how each location performs.
AI call summaries
Call recordings & transcripts
Conversation outcomes
Keyword & sentiment detection
Coaching & quality assurance
ONE OPERATING SYSTEM
Run every location from one platform
Manage locations, users, and permissions from one platform while keeping HQ fully informed and every branch in control of its own calls and conversations.
Centralized administration
Network-wide performance
Branch-level workspaces
Scoped roles & permissions
Transfer locations, users & configurations
Centralized visibility, local ownership
HQ sees everything in one place. Each franchisee sees only their own numbers, calls and leads.
One single line of code for all locations
<script src="//cdn.dni.nimbata.com/YOUR-ID.min.js"></script>UNIFIED ADMIN DASHBOARD
Compare location against location
Call volume, lead quality, converted calls and spend ranked by branch. Find the locations that need help before the quarter closes.
SCOPED DATA SHARING
A dashboard per franchisee
Give each owner a login to their own performance — their calls, their sources, their recordings. Nothing from the branch down the road.
Separated by design
Per-project access
Owners and managers are granted their own location, nothing more.
Network admin
HQ and agency admins roll up every branch, region and campaign.
No cross-branch view
One location never sees another’s pipeline unless you grant it.
Clean call records
Every call is stamped with its location, source and outcome. No guessing later.
Three steps. No developer required.
Capture every detail with custom fields, slice data with endless views,
and always know what drives results (and revenue).
FAQs for multi-location call tracking
No. One script covers every location under your domain, however many locations you run.
Yes. Every location is its own project with its own numbers. The shared script simply knows which number belongs in each location.
No. Access is scoped so each location sees only its own calls. Admins and marketing leaders get the network-wide view.
Yes. We port your current numbers as part of setup, including the ones already printed on your trucks and signage.
Recording and greetings are configured per location, so branches in two-party-consent states can run different settings from the rest of the network. Our team walks through this during setup.