CALL TRACKING FOR MULTI-LOCATION BUSINESSES
Be on top of every lead,
every dollar spent, every location
Track every call. Control HQ spend. Scale with confidence.
224
locations unified under 1 global script with individual, dedicated dashboards for every local owner.
214
dealers onboarded in 1 day. Fully provisioned and live across 1 domain from a single CSV setup.
136
branches live in under a week. Ported 812 tracking numbers and connected to 1 centralized CRM.
More locations shouldn't
mean more blind spots
Most call tracking is designed for one business at one address. Nimbata is one account where every branch reports in, and HQ can finally compare them side by side.
PREVIOUSLY
- HQ could see the big picture but branches couldn't see their own performance.
- Franchisees paid for marketing but couldn't prove it was working.
- Every new location meant another setup project.
- Everyone wanted visibility but nobody saw the same data.
- Keeping leads organized became a full-time job.
WITH NIMBATA
Every team gets the
workspace they actually need
Give every location the tools to grow independently while giving HQ complete visibility into marketing performance, call quality and operations across the entire network.
LEADS
Capture and convert every lead
Know exactly what marketing generates leads across every location.
- Global call tracking numbers
- Advanced call routing option
- Campaign, source & keyword attribution
- Reporting on real revenue
- Missed call alerts
CONVERSATION
Understand every interaction
Every conversation tells you why prospects convert, where sales are lost, and how each location performs.
- AI call summaries
- Call recordings & transcripts
- Conversation outcomes
- Keyword & sentiment detection
- Coaching & quality assurance
ONE OPERATING SYSTEM
Run every location from one platform
Manage locations, users, and permissions from one platform while keeping HQ fully informed and every branch in control of its own calls and conversations.
- Centralized administration
- Network-wide performance
- Branch-level workspaces
- Scoped roles & permissions
- Transfer locations, users & configurations
[ HOW IT WORKS]
Centralized visibility, local ownership
HQ sees everything in one place. Each franchisee sees only their own numbers, calls and leads.
One single line of code for all locations
<script src="//cdn.dni.nimbata.com/YOUR-ID.min.js"></script>UNIFIED ADMIN DASHBOARD
Compare location against location
Call volume, lead quality, converted calls and spend ranked by branch. Find the locations that need help before the quarter closes.
SCOPED DATA SHARING
A dashboard per franchisee
Give each owner a login to their own performance — their calls, their sources, their recordings. Nothing from the branch down the road.
Separated by design
Per-project access
Owners and managers are granted their own location, nothing more.
Network admin
HQ and agency admins roll up every branch, region and campaign.
No cross-branch view
One location never sees another's pipeline unless you grant it.
Clean call records
Every call is stamped with its location, source and outcome. No guessing later.
Three steps. No developer required.
Capture every detail with custom fields, slice data with endless views, and always know what drives results (and revenue).
1. YOUR LOCATIONS
Send the list, once
Drop a spreadsheet of branches. Porting, provisioning and integrations are handled by our team, not billed as a project and not left to each franchisee.
2. ONE SNIPPET
Paste one line of code
A single script goes on your site, however many locations it serves. Nothing to fix when location 219 goes live — it inherits the same setup.
3. LIVE TRACKING
Start tracking immediately
Each page shows the number for its location, calls are attributed to the campaign that earned them, and every branch gets its own login the same day.
FAQs for multi-location call tracking
Do we need a separate script for each location?
No. One script covers every location under your domain, however many locations you run.
Does each location still get its own numbers?
Yes. Every location is its own project with its own numbers. The shared script simply knows which number belongs in each location.
Can franchisees see each other's data?
No. Access is scoped so each location sees only its own calls. Admins and marketing leaders get the network-wide view.
Can you move our existing numbers over?
Yes. We port your current numbers as part of setup, including the ones already printed on your trucks and signage.
How does call recording work across states with different consent laws?
Recording and greetings are configured per location, so branches in two-party-consent states can run different settings from the rest of the network. Our team walks through this during setup.
One single line of code.
Every location, every lead, every source.
Whether you operate 10 locations or 200+, Nimbata keeps your marketing, conversations, and reporting connected.
No credit card required · Setup in under 10 minutes