Integrations→ Zoho
Bridge calls and conversions—sync Nimbata with Zoho to capture every lead and what brought them in.
Why Zoho + Nimbata?
Seamless data sync. Effortlessly push call outcomes, tags, and AI insights into your custom Zoho fields — no manual updates, no shortcuts.
Flexible sync rules. Decide precisely when data flows into Zoho based on caller behavior, call duration, tags, or AI classification.
Scalable configuration management. Apply your Zoho sync settings across multiple projects instantly—no repetitive setup, just consistent automation.
Integration Capabilities
(that help you run faster)
Automatic contact creation & updating
Instantly add new contacts or enhance existing records in Zoho with rich call data, source tracking, and AI-driven insights.
Ensure your CRM stays up-to-date, reliable, and ready for action after every call.
Complete marketing
attribution
Automatically capture who called, how they discovered you and what was discussed.
No guesswork. No manual effort. Just full-funnel visibility.
AI-powered call classification in Zoho
Nimbata’s AI listens, analyzes, and automatically applies tags, lead scores, and revenue estimates based on call conversations.
Quickly spot high-value, sales-ready leads without lifting a finger.
Get Call Data in your Zoho Account
in no time – seriously!
Zoho CRM meets real-time call intelligence
Trigger Zoho actions based on the right calls.
Build workflows using 30+ real-time conditions—like call source, tags, and AI-detected intent—to decide exactly which calls should update your CRM, and when.
Forget one-size-fits-all logic.
Every call becomes a qualified Zoho contact.
Let AI summarize the conversation, capture key points, detect buying intent, and instantly assign lead value and tags — so your CRM mirrors real conversations, not guesswork.
Automate the right Zoho action, every time.
Define exactly how Nimbata should respond after each call — from adding new contacts to updating fields or logging call events. Fully tailored to fit your unique CRM workflows.
Get every caller as a Zoho Contact and every update as a activity
Zoho + Nimbata
Overview: Zoho is a customer relationship management (CRM) platform that helps businesses manage customer interactions, streamline sales processes, and improve marketing efforts. It offers features for contact management, sales automation, marketing automation, customer support, analytics, and customization.
Integration Overview: Nimbata + Zoho CRM integration, you are capturing in your CRM all your callers’ contact info but also the marketing channels that inspired them to call your business. Gather all your valuable data in one place, monitor your marketing performance, eliminate blind spots on customer journeys all the way across the sales funnel, and focus your marketing efforts to convert more prospects into customers with the same ad spend.
Use Cases
Things you can do when using Zoho with Nimbata include:
Keeping your CRM updated: Importing phone leads to Zoho allows you to create contacts when a phone call is placed from a first time caller that is not in your database or update an existing one enriching your lead data with additional info such as call duration, call source, UTM campaign, GCLID, call page, landing page and call recordings.
Lead Generation and Attribution: Call activity shines a light to uncovered offline interactions resulting in more accurate lead sources and first, middle, and last touchpoints that are actually vital for mapping the whole customer journey. By integrating Nimbata with Zoho, you can track which marketing campaigns or channels are generating phone calls. It enables accurate attribution of leads to specific marketing efforts, helping to identify the most effective strategies and optimize marketing budgets accordingly.
Improved Lead Management: With automation rules, you can easily assign value to each phone lead based on their behavior and then push this information back to Zoho resulting in a more enhanced lead scoring process. You can also, incorporate your phone lead data into your workflows for example follow-up tasks can be created based on call outcomes, or lead lifecycle can be updated based on call activity.
Lead Accuracy: Integration triggers let you send only the phone leads that really matter based on predefined criteria such as call duration>1 min to your Zoho avoiding distractions and misleading decision-making caused by blurry data at contact and company level.
Analytics and Reporting: Call data can be analyzed within Zoho to generate meaningful insights. You can use this data to identify trends, monitor call quality and customer satisfaction, measure marketing ROI, and make data-driven decisions to improve sales and customer service processes.
Their Goal: CRM Field Mapping & Enrichment based on real-time caller behavior
Their Flows:
To get started:
- Create your free Nimbata Account
- Connect your Nimbata and Zoho CRM accounts
- Configure which lead data and when should Nimbata send it to your Zoho account
If you need help setting up Nimbata for Zoho CRM, make sure to check out this help article or you can request a demo to help you with setting up the integration.
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