Call Tracking for Healthcare

Call Tracking for healthcare marketers who are done guessing

Nimbata gives you full visibility into what drives new or repeat patient calls—so you can finally stop relying on your front desk for marketing data.

Steven Johnson Call Profile - Google Ads Attribution
Lead Details-Name-Location-Call Duration
Attribution details- UTM source-UTM campaign
Conversation Details- AI notes

When every call could be a patient,
there’s no room for uncertainty.

Call routing flow showing a new call with greeting message and keypad options to connect to an agent or voicemail.
Smooth & Transparent Patient Journeys

From greetings to routing, craft call flows that improve customer experience at every step.
HIPAA compliant call tracking insights- erased phone number
HIPAA-Compliant Call Insights, Instantly.

See the source, intent, and history of every patient call the moment it ring
without breaking compliance.
CRM automation step creating a new contact and setting lifecycle stage to “Customer.”
Calls to CRM Records, automatically.

Log caller details, source, and lifecycle stage to your CRM -giving your team a complete, real-time source of truth.

Transforming the patient pipeline from call to care, powered by real-time call intelligence

1. Capture

Finally, know exactly what sparked each patient call

When a patient picks up the phone, it’s more than a moment—it’s a signal. Nimbata captures the full context: Was it a Google ad for physical therapy? A Facebook post about flu shots? A referral from urgent care? Now, you’ll know!

Call Tracking for Healthcare - Capture every Call

2. Classify & Organize

Automatically tag, sort, and prioritize patient calls

 In a busy practice, your team can’t afford to waste time or lose context.  Nimbata’s AI detects caller intent, tags calls by department (e.g. general practice, dental, pediatrics, behavioral health), scores lead quality, and flags urgent or high-priority contacts. All in real time.

1st Step -Setup your rules - Automated AI

3. Analyze

Unlock the clarity you didn’t think was possible

With Nimbata, you don’t just track calls. You get strategic clarity: which ads drive bookings, which locations convert better, and where to double down with dashboards that make it all visible at a glance.

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Automatically sync your apps in seconds

From first ring to booked appointment, keep every system in sync.
No delays, no manual entry – just clean, compliant call data across your stack.

Works with what you already use
Connect to your CRM, ad platforms, and ops tools in seconds.

Call Tracking Integrations

Automates what happens next
Let call insights trigger the next best action—automatically.

Call Tracking Integrations
Call Tracking Integrations
Call Tracking Integrations

From solo practices to multi-location healthcare clinics,
Nimbata scales with you!

Whether you’re a neighborhood family clinic or a growing multi-location healthcare group,
Nimbata helps you track what brings in calls, appointments, and revenue.

Independent Practices

When you’re running lean, there’s no room for missed calls or wasted spend. Nimbata helps you track, qualify, and convert every lead without adding complexity or overhead. Whether you’re wearing multiple hats or operating with a small team, you’ll have the call data and context you need to make smarter marketing decisions.

Perfect for dentists, chiropractors, med spas, physical therapists, and any practice where every lead counts.

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Healthcare Networks

Whether you operate 3 locations or 300, Nimbata helps you keep phones organized and pipelines full. Easily track performance across locations, sync high-intent leads to your CRM, and make sure no valuable patient call falls through the cracks. With centralized insights your team can stay focused on care while scaling with confidence.

Ideal for DSOs, dermatology groups, urgent care chains, therapy networks, and multi-location healthcare brands.

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Don’t just take our word for it – here’s what performance-driven teams say about using Nimbata

“Best experience ever. Very simple to use. Amazing custom service.”

Easy to use. High quality services. Accurate and reliable results. Main benefit is the knowledge about how to spend your money on advertisement according to what advertisement will bring you more clients.

– Speech and language therapist, read full review on G2

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Want to know which campaigns bring in patients
and which don’t?

Frequently asked questions