CALL FLOW BUILDER

Bring your leads into the flow

Automate the way you handle your calls with
the Call Flow Builder.

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Drag & drop your inbound calls

Build your custom call flows with the intuitive drag and drop editor – no code needed! – to more easily handle, capture and manage your phone leads.

Connect the right lead with the right team

Make it easier for your callers to reach the right team. Combine the advanced call routing options with IVR to elevate the caller’s experience.

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Keep your personal life balanced

Who wants to talk business in hours out of office or during the weekend? Choose which days or hours you want to receive calls.

Designed to save you time – while smoothing your call handling process

Get more done, faster

Start from scratch – or copy & paste your existing configuration within a brand or transfer call flows from one brand to another.

Elevate caller experience

Brind call add ons into the flow to smooth your conversations with greetings, keypad entry, whispers, surveys and more.

Improve call processes

Build enhanced call flows with ease using advanced call routing features like weighted, sequential, multiple, geo-routing, time and week based.

What is the Call Flow Builder?

Frequently Asked Questions

What is a Call Flow?

A call flow defines the route that your callers will follow once they call your business. It can be as simple as an 1:1 flow connecting every phone lead to one destination or as extra as you need to align your call flow with your business requirements, using the advanced call routing cababilities.

What is the Call Flow Builder?

The Call Flow Builder is the tool that helps you design and implement your call flows. Using the drag & drop editor, you can enable call add-ons, choose advanced call routing capabilities such us weighted, sequential, multiple, geo-routing or select the days and hours you wish to receive calls.

Can I try the Call Flow Builder?

Sure you can! In order to try our Call Flow Builder you should:
1. Create your Nimbata account
2. Acquire a tracking number with your desired prefix (it’s free until the end of your trial)
3. Start creating amazing flows

Where can I get help with creating a call flow with the call flow builder?

Check out our guide, and in case you need some extra help feel free to talk to one of our specialists. Always a pleasure meeting you!

Is the Call Flow Builder Free?

Nimbata is free for 14-day so that you can setup your account, experiment with the add-ons, integrations and other functionalities including the call flow builder, and start receiving your first phone leads. After that, the call flow builder is included to all paid plans. You can always start small, and unlock call flow builder’s different features by upgrading your plan according to your business needs.

Ready to improve the way you handle your calls?

Drag & drop your phone leads – with ease

Start building your flow – Free