EMAIL NOTIFICATIONS
Automatically notify your team or clients when calls or SMS meet your chosen criteria, sharing full details like caller info, outcomes, and message content.
Customize email notifications to your needs
Build fully flexible email notifications by setting your own subject and body, and pull in any call details Nimbata captures, from Caller ID to marketing source.
Automate your alerts
Set up email triggers based on missed calls, qualified leads, or any custom criteria to notify your team only when it matters.
Stay instantly notified of SMS
Automatically notify users or clients when their tracking numbers receive an SMS, including details like Caller ID, Caller Name, and the message content.
Never miss an opportunity
Get real-time alerts for calls and SMS - choose the insights you want to include so your team receives a complete picture of every quality lead to act quickly and boost conversions.
Share important data with your team
Automatically send only the calls that matter to your team - with your chosen subject, body, and the call details you want included.
Easy access to details
Open call recordings and view key call information directly from your inbox - no extra logins needed.
CAPABILITIES FOR FAST MOVING TEAMS
Actionable
Receive notifications with all the details needed to respond quickly and effectively.
Scalable
Create unlimited setups and rules to match your exact needs and projects.
Sharable
Share clean and insightful alerts with your team or clients and keep everyone on the same page.
Reusable
Copy and reuse your email notification setups across projects in seconds.
Targeted
Direct specific notifications to certain teammates or clients based on criteria you define.
Customizable
Choose the insights you want to include to the notification based on your own criteria.
Here's a little FAQ
An email notification is an automated email alert sent when a specific event or action occurs. In Nimbata, email notifications let you instantly inform yourself, your team, or your clients about important call or SMS activity - including key details like caller info, outcomes, and message content - so you can respond quickly and stay aligned.
Yes, you have full control over your notifications. You can set your own subject line and body text, and decide which call or SMS details to include - from caller information and outcomes to message content and more.
Yes. In Nimbata you decide exactly who gets each notification. You can automatically send call or SMS notifications to specific team members, departments, or even external clients based on the criteria you set.
You can define your own triggers to ensure notifications go out only under the conditions you choose, from missed calls and qualified leads to incoming SMS.
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Combine Nimbata call tracking features to create the solution
that matches how your team operates.
Tracking Numbers
Create tracking numbers for any channel or location
Call Flow Builder
Handle every call smarter - with automated call flows
Call Recordings
Capture every customer conversation automatically