RATING

Turn conversations into clear scores in seconds with Star Ratings

Use AI-powered Star Ratings to instantly score calls by lead quality, likelihood to buy,
customer experience, agent performance — or any criteria you choose.

Star Rating- Send call outcomes, tags, AI insights to call activity

your prompts. your ratings.

Holistic lead scoring-apply your scores

Holistic lead scoring

Apply a single score that blends multiple factors — lead quality, customer satisfaction, and even agent interaction.

Workflow rating- automate with percision

Automate with precision

Rate your calls automatically and never loose time for manual work.

Set AI Rates- write your prompts and let AI do the heavy lifting

Let AI do the heavy lifting

AI gets the context and instantly scores your lead quality, support, and more.

turn conversations into
data you can act on

Organize leads by rating levels

Quickly distinguish high-value prospects from low-intent calls with AI-powered ratings based on custom prompts.

See the calls that matter most

AI ratings flag follow-ups instantly, so you don’t waste time listening back.

Classify campaigns based on real lead performance

Track channels by lead and support quality, helping you spend smarter on what delivers results.

Push only clean data into your CRM automatically

Feed AI-rated call data straight into your CRM—boost report accuracy and simplify operations.

Organize your leads by rating levels and turn conversion into data

CAPABILITIES FOR FAST MOVING TEAMS

flexible that bend, stretch,
and flex to fit your goals

Trustworthy
Rely on transparent, consistent AI scoring that removes guesswork and bias.
Scalable
Customize unlimited AI rating rules to match your objectives and measurement strategies.
Actionable
Turn ratings into real business outcomes by instantly knowing which calls to prioritize.
Transferable
Copy and reuse rating setups and prompts across projects in seconds.
Comparable
Benchmark performance across reps, teams, or campaigns using consistent AI ratings.
Integratable
Deliver accurate, rated call data seamlessly into your CRM, ad platforms, and dashboards.

connect and trigger ratings
that drive results straight to your tools

Go beyond Nimbata.
Push AI-rated call data to your CRM, ad platforms,
and team tools for instant follow-up actions.

 Sync rating feature with your tools-apply any integration and send your ratings

Works with every tool you trust

From HubSpot and Salesforce to Google Ads, Slack, and Sheets — your ratings flow automatically into the platforms that power your business.

Trigger any integration and use AI Rates on your workflows

Use AI rates as workflow triggers

Turn AI ratings into action using Nimbata’s drag-and-drop workflow builder. One “five stars lead” can spark a CRM contact, Slack alert, and Google Ads conversion — all in one go.

want to go deeper into how it works?

Here’s a little FAQ

What is call rating?

Call rating is the quickest way to filter out the noise and spot the calls that really drive revenue. It transforms raw conversations into structured, usable data by scoring each call based on lead quality, support, ad performance, or customer experience — giving you instant clarity on what every call means for your business.

How does AI enhance call rating?

AI evaluates sentiment, intent, and context in real time. It then assigns a rating that reflects lead quality, outcome, and potential value — from one star to five. No manual listening, no wasted hours — just instant, actionable scores that show which calls drive revenue and which don’t.

Why should businesses classify calls?

Because unclassified calls = lost revenue. Classification keeps your CRM clean, makes campaign optimization effortless, helps marketing double down on high-value leads, and gives clients undeniable proof of performance. You’ll stop guessing and start optimizing with real lead data.

CTM vs Nimbata- Nimbata customizable dashboard
team

Book your 30-minute personalized demo
with the team
!

We’ll actually show you the product and how it can work for you – not a slide deck!

  • No ghosting
  • No cookie-cutter decks
  • Deep Call Tracking Knowledge

your strategy, your setup — build it with the modules you need

Combine Nimbata features to create the solution
that matches how your team operates.

Dollar Values Feature

Dollar Values

Pin a sale value to your converted leads to help you calculate the exact ROI 

Tagging Feature

Tagging

Create custom call categories based on intent, sentiment and status

Custom Fields Feature

Custom Fields

Add any field you wish to monitor to your records and separate each conversion

Your call tracking tool
doesn’t have to suck!

Flexible Product, Expert Support, Transparent Pricing.