If CallTrackingMetrics feels “modern” to you… we’ve got news.
“Finally a call tracking tool that doesn’t feel like a 90s show”
– a CTM user during demo call
+ 7000 Brands run on Nimbata daily
What finally makes CTM users switch
Reason #1. Amateur Support. Real problems. No real help.
❌ CTM: Vague answers. No resolution. You end up troubleshooting yourself.
✅ Nimbata: Fast, helpful support from real product experts — usually in under an hour.
Reason #2. Unexpected Costs. Confusing Bills. Zero Transparency.
❌ CTM: Extra fees and unclear pricing show up when you least expect them.
✅ Nimbata: No upsells. No bundles. Just honest, trasparent pricing model that makes sense.
Reason #3. Bugs, delays, inconsistencies and broken features.
❌ CTM: Missed deadlines, buggy features, months-long setup & porting.
✅ Nimbata: Reliable rollouts. Fast porting. Features that just work.
Welcome to your clean call intelligence command center. 👋
No learning curve. No wasted clicks.
Nimbata gives you a clean, intuitive workspace that actually makes sense — so you move faster, with less friction.
CTM recommends 1 number per 20 daily visitors per source, but offers no real-time guidance. A likelihood score or accuracy report isn’t enough when you need reliable, revenue-driving attribution.
Nimbata‘s built-in Number Pool Calculator. You get real-time, data-backed recommendations tailored to your traffic and channels. No guesswork. No misattribution. No overspending.
CTM gives you a static call log. You can apply filters, but that’s it — no way to create new views, or segment data for different teams or goals. It’s functional, but not flexible.
Nimbata provides a CRM-style Call Activity Feed with saved views and over 30 filters to slice and dice your data by outcome, rep, tag, source, AI insights, and more. Export your views anytime in CSV, Excel, or Google Sheets for deeper analysis or sharing.
CTM’s reporting feels scattered and underwhelming. There’s no single place to see performance. Instead, you’re forced to jump between tabs and screens just to understand what’s working. It’s time-consuming and lacks the flexibility marketers need.
Nimbata lets you build your own dashboards by mixing and matching from 30+ report widgets & filtering with 50+ filters — tailored to what you care about (lead quality, team performance, missed calls, source ROI, etc).
CTM lets you rate and tag calls using a shared scoring field, allowing you to mark calls with preset labels like “Qualified Lead” or “Not a Lead.” While useful, it’s a static system that relies heavily on manual input and predefined choices.
Nimbata takes it further — AI automatically assigns the most relevant tags, scores, and values based on each conversation. No setup fatigue. No guesswork.
CTM’s AskAI is manual and prompt-based. You have to write your own questions, map them to the right fields, manage prompts, and maintain the setup — it’s reactive, not scalable.
Nimbata’s AI works out of the box. Just toggle “Fill with AI” and it automatically tags, scores, values, and summarizes every call in real time — structured, actionable, and ready to trigger the next step.
Welcome to your control center. 👋
Here you create one smart workflow and plug it into every platform.
Google Ads, Slack, HubSpot? One flow. Multiple Outcomes.
CTM makes you rebuild the same logic over and over — once for each integration. You create a sale rule for Google Ads, then rebuild it for Slack, then again for your CRM. It’s repetitive, manual, and time-consuming.
Nimbata gives you one central Workflow Builder where you set your logic once — and route outcomes to as many tools as you want. Less setup. Fewer errors. More clarity.
CTM requires you to manually create logic using rigid “if/then” rules inside nested menus. You tag a call, then define a conversion condition, then wire it to Google Ads — all in separate areas. It works, but it’s clunky and dependent on manual tagging.
Nimbata gives you a visual, real-time workflow builder. You use AI tags (like “Appointment” or “Sale”), build flexible paths, and instantly push different conversions based on real conversation content — all in one elegant interface. What takes 5 steps in CTM takes 1 in Nimbata.
CTM: Limited to static exports like Excel or CSV. No real-time sync. Dynamic dashboards require Zapier, Make, or APIs — and reliability isn’t guaranteed.
Nimbata: Export your data your way — PNG, PDF, Excel, CSV, or live sync to Google Sheets and Looker. Set custom configurations and let Workflows send the right data to the right place. No manual steps. No middleware.
Welcome to no-surprise invoices 👋
Here, you pay per call — not per minute — saving you up to 70% compared to legacy pricing models.
CTM: Pricing is structured around usage minutes — every second counts. You’re charged separately for talk time, transcriptions, and even AI features, making it hard to predict costs. The more your phone rings, the more your bill climbs — even if the leads go nowhere.
Nimbata: We flipped the model. Pay only for answered calls. Plans include Conversation Intelligence, workflows, and AI tools at no extra cost. You only pay for what brings value — no surprise add-ons or inflated bundles.
Don’t just take our word for it – here’s what
ex-CTM users say about using Nimbata
“Really easy to use – better than calltrackingmetrics“
Really easy to use, the support service is just amazing, i think the best i’ve seen. Much better than calltrackingmetrics.com (they took soooooo long to approve numbers)
– Adrien L., read full review on Trustpilot
