CALL WHISPERS
Know every caller’s intent before you answer with Call Whispers
Customize your whispers to reveal caller’s source, intent, or campaign. Let Whispers
deliver instant context so your team responds faster and smarter.

the smarter way to handle every call

Instant context
Get instant context before you pick up. Know which campaign or channel triggered the call so every conversation starts prepared.

Shorter, more efficient calls
Skip the guesswork and reduce back-and-forth. Whispers give you the context you need upfront to avoid irrelevant questions and save valuable time.

Improve customer experience
Create better caller experiences from the first second. Instant context helps your team respond confidently and keep customers happy.
want to go deeper into how it works?
Here’s a little FAQ
A Call Whisper is a quick audio notification that plays to your team before they answer an incoming call. It provides immediate context—such as the campaign, source, or intent behind the call—so agents can prepare their response, reduce back-and-forth, and deliver a better caller experience.
Yes, you can upload your own custom audio whisper. If you’ve recorded a message you want your agents to hear before answering a call, simply upload it and use it as your whisper. It’s an easy way to tailor the experience to your team and campaigns.
Yes. If you don’t have a custom recording, Nimbata can generate one for you using text-to-speech. Just type the message you want, and it’s instantly converted into a clear audio whisper your agents will hear before answering the call.
Businesses use call whispers because they give agents instant context before answering the phone. By knowing the campaign, source, or intent behind the call, teams can respond faster, reduce back-and-forth, personalize conversations, and deliver a smoother, more satisfying experience for callers—all while improving efficiency and conversion rates.


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your process, your modules
check out our toolbox & take what works for you
Combine Nimbata call tracking features to create the solution
that matches how your team operates.

Tracking Numbers
Create tracking numbers for any channel or location

Call Flow Builder
Handle every call smarter—with automated call flows

Call Recordings
Capture every customer conversation automatically
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