CALL SURVEYS

Score and classify calls on the spot with Call Surveys

Keep call data clean and consistent in real time. Use Call Surveys to tag calls instantly with
one simple digit press and keep your lead insights clean.

Call Flow with call survey in order to classify a call.

keep your call insights accurate in seconds

Call Flow-Call Survey enabled in order to score leads instantly.

Score leads instantly from your dial pad

Tag every call the moment it ends – no notes, no extra steps. Your team or your clients can score call outcomes with a single digit, keeping your data accurate and consistent.

Play post-call survey, capture the call outcome and enrich your lead's data.

Keep your call data updated in real time

Each tag is applied automatically, instantly enriching your lead data. Get clearer insights into lead quality, team performance, and campaign effectiveness – all without extra work.

Call Survey setup for language and type of voice.

Choose the language and voice of your survey

Customize each survey with the language and voice that fits your audience. Select male or female narration to make every survey easy for callers to follow.

want to go deeper into how it works?

Here’s a little FAQ

What is a call survey?

A call survey is a short, automated prompt played right after a call ends, allowing you or your clients to tag and score the call with a single digit. It helps capture accurate call outcomes instantly without relying on notes or manual data entry.

Can I upload a custom audio survey I have recorded?

Yes, you can upload your own recorded message and use it as your post-call survey. This lets you deliver a fully customized survey in your own voice, tone, and style.

Why should businesses use call surveys?

Businesses use call surveys to capture accurate call outcomes instantly. Instead of relying on manual notes, agents – or even clients – can tag calls with a single digit the moment they end. This creates clean, reliable data that improves reporting, helps assess lead quality and team performance, and makes campaign optimization faster and more informed.

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Combine Nimbata call tracking features to create the solution
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