GoHighLevel call tracking integration

It puts your calls in HighLevel. After each call, Nimbata looks the caller up in your sub-account by phone number, creates a contact if there isn't one, and adds a note and a follow-up task, with the call data you choose mapped to HighLevel fields. It can also create an opportunity, book an appointment or create a company linked to the contact.

Open Integrations in Nimbata, choose GoHighLevel and sign in through the HighLevel marketplace, where you pick the sub-account to connect. Set what happens when a caller is found and when they aren't, and send a test event to check it. Then add GoHighLevel as a step in a workflow and choose its conditions and field mapping. There's no code to write.

Yes, for new callers. When no contact matches the caller's number, Nimbata creates one with the caller's number as its phone and the tracking source as its source, adds a note with the tracking source and number, and adds a task called New Nimbata Call, due tomorrow, with the call's outcome. The contact is named Nimbata Lead unless you map other values to its name fields.

Nimbata looks the caller's number up with HighLevel's own duplicate contact search first, and works on the contact it finds instead of creating a new one. A repeat caller's contact gets a note and a task called Repeat Caller, and its fields can be updated with the call data you map.

By default, the contact gets the caller's number and the tracking source, and the note carries the tracking source and number. Beyond that, you map any of Nimbata's call fields to the HighLevel contact, company or opportunity field you choose, custom fields included, from the source, campaign, landing page, call page, UTMs and Google, Meta and Microsoft click IDs to the transcription, AI summary, tags, value, rating, notes and recording link, plus your custom properties and tracking parameters. Text fields can mix your own words with call fields.

Yes. Map the transcription, the AI summary and the other call fields to HighLevel fields, custom fields included. Recordings go as a link to the call in Nimbata, so your team can listen from the contact; the audio file stays in Nimbata.

Yes. Nimbata can create an open opportunity for the caller in the pipeline and stage you choose, with the call fields you map, such as its value. It can also book an appointment on the contact, confirmed, starting when the workflow runs and lasting one hour.

Yes, through HighLevel's own triggers. Nimbata creates or updates the contact and can open an opportunity, and HighLevel workflows can start from those changes, such as a new contact.

Yes. GoHighLevel is a step in a Nimbata workflow, so you set its conditions, such as call or talk duration, outcome, first-time callers, source or campaign, tags, value, rating, or an answer Nimbata AI found on the call. Only the calls that meet them reach HighLevel.

Outbound calls, yes. GoHighLevel can be a step in workflows for both inbound and outbound calls, run when a call starts, when it ends or by hand. Form submissions and text messages don't go to HighLevel directly; send forms on with Zapier or a webhook instead.

No. Unlike Nimbata's other CRM integrations, a workflow can't read values from HighLevel into Nimbata. The data goes one way, from Nimbata into HighLevel.

Each workflow sends a call to HighLevel once. If the job stops before anything is written, Nimbata tries again once. If Nimbata can't refresh your HighLevel sign-in, it emails you to reconnect it. On the Agency plan, the Integration Events log shows every attempt, with what was sent and what HighLevel replied.

The Marketing and Agency plans, and the 14-day free trial. See pricing for everything else each plan includes.