No business in the world isn’t seeking ways to connect with potential customers and turn them into sources of revenue.
This process, known as lead generation is the lifeblood of any business looking not only to survive but grow and expand.
Most lead generation channels are well-known and utilized by businesses already.
But there is one source that many ignore. Or more specifically, don’t optimize for.
Mobile lead generation.
In this article, we will talk about how you can tune your lead generation efforts to harvest leads from the goldmine, which are mobile device users.
What is lead generation?
Okay, before we talk about mobile lead generation, let’s clarify what lead generation in general means.
Sales and marketing efforts, although different in their execution and targets, converge in one ultimate final goal. Attracting and converting strangers and prospects into someone who would be interested in your product or service.
Lead generation is a core function of any business, big or small, start-up or traditional. If you are looking to grow your customer base and sales pipeline, then you are conducting lead generation, even if you don’t realize it.
In a nutshell, it’s the crucial step before making a sale.
Bringing in the customers.
Role & benefits of mobile phones in lead generation
There are many marketing and sales channels you can take advantage of, to generate more leads. Social media, blogs, email, search ads, newsletters. They all require different strategies and planning, but they all have one thing in common. They are digital.
There are of course non-digital channels too, but these are beyond the scope of this article.
Users browse the internet and internet apps from a multitude of devices, but mobile ones have been steadily increasing their share for the past two or three decades.
It’s obvious to all, that mobile devices are not just on course to dominate internet browsing, they are already doing it.
So, if you want:
- Wider reach and accessibility: With over 5 billion smartphone users worldwide, mobile lead generation allows businesses to reach a broader and more diverse audience.
- Enhanced user experience: Mobile-friendly websites and apps offer a seamless experience, which increases user engagement and reduces bounce rates.
- Higher conversion rates: Push notifications, SMS marketing, and mobile-optimized landing pages can engage users effectively, leading to higher conversions compared to traditional methods.
- Better data collection and marketing personalization: Mobile devices can provide valuable data, such as user location and behavior, which can be used to personalize marketing messages and offers, increasing the likelihood of lead conversion.
- Increased visibility and brand awareness: Content tailored for mobile devices, such as quick-loading pages and mobile-responsive designs, can boost visibility and brand perception. Google prioritizes mobile-friendly websites in its rankings, so mobile optimization can improve SEO, leading to increased organic traffic and leads.
Then, you should optimize your mobile lead generation.
Key elements of mobile optimization for lead generation
Designing a mobile lead generation strategy requires special attention to user experience. Mobile devices by nature are smaller and have a different screen layout than computers and laptops.
If you want people to click on your ads, open your emails, and interact with your digital presence in general, then you need to make it easier for them.
Let’s see how you can optimize for mobile lead generation.
Mobile-friendly website design
A mobile–friendly website should be your first priority. Your ads lead to your website, your blog posts are on your website, and your emails and newsletters have links to them.
Make sure your website has a responsive design that adjusts to various screen sizes and offers easy navigation.
Another key aspect is a clean layout, with easy-to-read fonts and simplified menus.
Buttons and links must be large enough for touch interaction. You don’t want to frustrate your leads by making them press their screen two dozen times, because they can’t hit the link.
Keep them engaged with your website and content, don’t make them bounce away.
Speed & performance
Have you ever tried to access a website, only to click right away, because it took like twenty seconds to open?
That’s how most users operate. Even regions with slower-than-usual internet speed, don’t justify glacial loading times.
High waiting times equals high bounce rates.
So, optimize your images by using JPEG for photos and PNG for graphics with fewer colors or transparent backgrounds. Consider WebP or AVIF formats, which provide superior compression and quality compared to JPEG and PNG. Compress images with tools like TinyPNG, ImageOptim, or Squoosh without losing quality. Ensure images are scaled to the appropriate size for their display. Avoid uploading large images and relying on HTML or CSS to resize them.
Also, use compressed files and browser caching to improve loading times.
Google recommends that mobile pages load within three seconds; anything longer can negatively impact user experience and lead conversion rates.
Simplified forms
Forms can bring in plenty of leads if used correctly. Making them mobile-friendly is a good investment of your time and resources.
Keep them short and simple, asking only for essential information. Limit the fields to 3-5, collecting only the most crucial data like name, email, and phone number. If additional details are necessary, consider using multi-step forms.
Display only relevant fields based on previous responses. For example, if a user selects “Business Inquiry,” only then show fields related to company information.
For fields like country, state, or industry, use drop–down menus to prevent typos and speed up selection.
Arrange form fields in a single–column format to ensure a smooth scrolling experience on mobile screens.
Use a contrasting color for the submit button to make it stand out and place it in a visible, accessible location.
Click to call & other CTA enhancements
Mobile users tend to be more interactive with their digital content. so providing click-to-call buttons and other mobile-friendly CTAs can enhance lead generation.
CTAs should be visible, easy to click, and strategically placed throughout your mobile site. The top of the screen or fixed at the bottom of the page are good options. Consider using a sticky header or footer to keep the button visible as users scroll.
Use bold, contrasting colors and icons (like a phone symbol) to make the click-to-call button stand out and instantly recognizable.
Use CTAs tailored for mobile behavior, such as “Tap to Text” or “Chat Now” to offer immediate contact options besides calling. Scroll–aware or exit–intent popups with mobile-specific CTAs like “Don’t Leave Yet! Call Us for an Instant Discount!” can capture leads before they exit the page.
Speaking of the power of click-to-call, we can’t ignore the ripe ecosystem of call conversion tracking and call analytics. Use Nimbata to gather data and analytics you can use to further optimize your mobile lead generation.
Call Tracking in a Nutshell
Call tracking refers to the technology that enables the monitoring and recording of inbound phone calls. It’s essentially a system that uncovers how callers discovered your business. By assigning unique phone numbers to different marketing channels, Marketers can pinpoint which ads, campaigns, or search keywords are generating calls. This data is critical because it shows you what’s working in your marketing strategy and what’s not.
💡Check out this step-by-step Call Tracking Guide
Mobile SEO for lead generation
SEO is the bedrock of lead generation and it goes beyond just placing a few keywords here and there in your blogposts or landing pages. It’s a whole strategy that you should design, adjust, and always monitor and optimize.
Mobile users often search for quick information and services, so ensuring your site is mobile-friendly can improve rankings and visibility in search engine results.
Mobile-friendly content
Create content specifically for mobile users. Use concise, clear language and break up text with bullet points and subheadings. Optimize titles and meta descriptions to fit smaller screens, and make sure your main message is visible without scrolling.
Local SEO optimization
Since many mobile searches are location-based, make sure your business information is up-to-date on Google My Business. Use keywords related to your location and include terms like “near me” in your content. This helps your business appear in local search results and maps, attracting leads looking for nearby services.
AMP (Accelerated Mobile Pages)
Implement AMP to make your pages load faster on mobile devices. AMP-optimized pages are often prioritized in mobile search results and can significantly reduce load times, improving user experience and reducing bounce rates.
Structured data & schema markup
Use schema markup to provide search engines with detailed information about your site, such as business hours, reviews, and products. This can enhance your visibility in search results with rich snippets, making your site more attractive to potential leads.
Optimize for voice search
With the rise of voice–activated assistants like Siri and Google Assistant, optimize your content for voice search queries. Use natural, conversational language and address common questions your audience may ask to improve your chances of appearing in voice search results.
Mobile apps & SMS for lead generation
The best way to turn a user into a lead is by talking directly to them. Mobile apps and SMS marketing can provide that direct access.
Mobile Apps
There are three ways in which you can convert mobile apps into lead generation machines.
Lead Capture Forms: Integrate lead capture forms into your app. Offer exclusive content or discounts in exchange for user information.
Push Notifications: Use push notifications to remind users of special offers, upcoming events, or new products. Personalize notifications based on user behavior within the app to increase engagement and conversions.
In-App Messaging: Implement in-app messaging to communicate directly with users. Provide instant support, answer questions, or guide them through a purchase process to convert leads more effectively.
SMS Marketing
Messaging directly to the user’s device can be a great shortcut to converting them.
Personalized Messages: Use SMS to send personalized messages to your audience. Address them by name and offer content or discounts relevant to their interests or past behavior.
SMS Drip Campaigns: Create a series of SMS messages that are sent over time to nurture leads. For example, send an initial welcome message, followed by product information, and then a limited-time offer to encourage conversion.
Event Reminders and Follow-Ups: Use SMS to remind users of upcoming events, webinars, or sales. Follow up with attendees or customers to collect feedback or offer additional products and services.
Social media & lead generation
A comprehensive mobile lead generation strategy requires a strong presence in social media. Don’t forget that the vast majority of social media users, access their accounts through mobile devices and their respective apps.
Optimizing your social media presence for mobile can help attract and engage those users and turn them into actionable leads.
Mobile-friendly ads
Use vertical videos optimized for mobile viewing on platforms like Instagram Stories, TikTok, and Facebook Stories. These ads fit the natural way users hold their devices, making them more engaging and effective.
Utilize Facebook and LinkedIn lead ads, which allow users to submit their contact information without leaving the platform. Ensure your lead forms are pre-filled and ask only for essential information to maximize conversions.
Interactive content
Use interactive content like polls, quizzes, and Q&A sessions on Instagram and Facebook to engage your audience. These interactions can serve as soft lead generation tools, revealing user preferences and interests.
Host live events on platforms like Instagram Live, Facebook Live, or LinkedIn Live. Offer exclusive content, answer questions in real-time, and provide a link to a lead capture form or CTA at the end of the session.
Influencer collaborations
Partner with influencers to promote your products or services. Have them include direct CTAs, such as “Swipe Up to Learn More” or “Tap the Link in Bio to Sign Up,” to drive leads from their followers.
Host giveaways or contests that require users to submit contact information or follow your account. These activities can rapidly increase your lead database while boosting your social media presence.
Social proof & reviews
Encourage customers to share their experiences with your brand on social media. Repost their content to build social proof and trust, which can attract new leads. Share testimonials and positive reviews on your social profiles. Highlight satisfied customers’ stories to build credibility and encourage new leads to engage with your brand.
Takeaway
Mobile lead generation nowadays is not just an add-on to your marketing and sales strategy. It’s the way to the future. The majority of internet activity is taking place in mobile devices and people come to expect businesses to come to them through those devices.
Prioritize mobile-friendly website design, streamline your forms, leverage click-to-call features, and harness the power of mobile SEO to ensure that your digital presence is accessible, engaging, and effective.
This way you will not only generate more leads, but you will prepare your business for a future where mobile devices dominate internet browsing.