Agency
Manager Account: Call tracking management, built for agencies
Manage all your clients' call tracking from one account, without juggling logins or invoices.
14-day free trial · No credit card · Billed per answered call
AccountsOne login
Brightline Marketing2 projects · 6 users · 8 numbersManager account
Client accountsManage accounts
- Northside Dental3 projects · 24 numbersPro
- Apex Roofing3 projects · 12 numbersMarketing
- Harbor Law Group2 projects · 18 numbersPro
Free, unlocked on request
Northside Dental3 projects · 4 users · 24 numbersPro
Latest callsView all
- Priya S., bookedNew_Patient_Exam · 4 min ago$320
- Tom R., qualifiedImplants_Consult · 26 min ago$2,800
- Alina K., quote sentWhitening_Spring · 2 hours ago$450
Paid by Northside Dental
Apex Roofing3 projects · 3 users · 12 numbersMarketing
Latest callsView all
- Carla M., bookedStorm_Damage · 7 min ago$4,200
- Greg N., qualifiedRoof_Replacement · 41 min ago$7,500
- Dev P., quote sentGutter_Repair · 2 hours ago$890
Paid by Apex Roofing
Harbor Law Group2 projects · 5 users · 18 numbersPro
Latest callsView all
- Elena P., bookedInjury_Consult · 12 min ago$5,000
- James O., qualifiedFamily_Law · 55 min ago$3,400
- Rhea T., quote sentEstate_Planning · 3 hours ago$1,250
Paid by Harbor Law Group
Summit HVAC3 projects · 7 users · 41 numbersMarketing
Latest callsView all
- Nina B., bookedEmergency_AC · 2 min ago$680
- Omar H., qualifiedFurnace_Install · 33 min ago$5,900
- Luis G., quote sentSpring_Tune_Up · 1 hour ago$240
Paid by Summit HVAC
What is a manager account in call tracking?
A manager account is one Nimbata login that sits above your clients' accounts. Each client gets their own account, with their own tracking numbers, call flows, users and plan, and your team switches between them without signing out. It's built for agencies that run call tracking for many clients.
It isn't a Google Ads manager account. That one groups ad accounts inside Google Ads. This one groups your clients' call tracking accounts in Nimbata.
How does a manager account work?
Ask us to unlock it, add your clients, and each one runs in their own account.
Ask us to unlock it
Tell our team you manage clients. We unlock the manager account for your agency and add any clients who already use Nimbata under it.
1Request
Create a client account
Choose Add an account, name it, and set the client's country, currency and time zone. It starts with its first project.
2Create
Set it up and bring the client in
Switch into the account to add tracking numbers and call flows, with your white label already on it. Add your client as an admin, and they choose their plan.
3Hand over
One login for your team, a separate account for each client
One place to work, with each client's data, users and bill kept apart.
One login for every client
Search for a client in the sidebar and you're in their account. No shared passwords, and no signing out and back in.
Clients pay for their own plan
Each client account has its own subscription and invoices, so your agency isn't fronting the cost or chasing payments.
Your brand on every account
Set up white label once on your manager account, and every client account shows your logo, colors and domain.
Decide who manages clients
Four permissions cover client accounts. Put them in any role, so an account manager can add clients but not delete them.
Every account in one list
See each client's projects, users and tracking numbers side by side, sort by any of them, and click a name to step in.
Remove an account safely
Deleting a client account switches it off at once and keeps it for 90 days before it's gone for good.
One agency, three clients, three separate accounts
Each client keeps their own projects, numbers and bill. Your team sees them all.
Brightline Marketing's client accounts
The manager account through a client's time with you
From the day you win a client to the day you part ways.
- When you win a client
Create their account
Add an account from the switcher, or ask us to bring an existing Nimbata account under yours.
- While you work together
Switch in and do the work
Set up numbers, call flows and integrations in their account, with your own login.
- If you part ways
The account can stand alone
Ask us to unlink the account and the client keeps their numbers, call history and plan.
Separate logins vs a manager account
Separate logins work for two clients. They stop working at ten.
| Separate logins | Manager account | |
|---|---|---|
| Signing in | A login for each client | One login for all of them |
| Passwords | Shared with the client or kept in a sheet | Never shared |
| Adding a client | A new sign-up each time | Add an account from the switcher |
| Billing | Often on the agency's card | Each client pays for their own plan |
| Branding | Set up again for each account | Your white label on every account |
| Who can do what | Whoever has the password | Roles and permissions for your team |
Who uses a manager account?
Marketing agencies
Run call tracking for every client without sharing logins.
PPC and SEO consultants
Keep each client's numbers and reports in their own account.
White label resellers
Offer call tracking under your brand, on every client account.
Lead generation teams
Keep each buyer or brand apart, with its own users and plan.
Frequently asked questions
What is a manager account?
A manager account is one Nimbata login that sits above your clients' accounts. Each client has their own account, with their own tracking numbers, call flows, users and plan, and your team switches between them from the sidebar without signing out.
Is it the same as a Google Ads manager account?
No. A Google Ads manager account groups ad accounts inside Google Ads. Nimbata's manager account groups your clients' call tracking accounts. The two work together, since each client account connects to its own Google Ads account, including one that sits under your Google Ads manager account.
How do I get a manager account?
Ask our team. Manager accounts are unlocked on request, so tell us you manage clients and we'll set yours up and add any clients who already use Nimbata under it.
Who pays for a client account?
The client does. Each client account has its own plan and invoices. You create the account, add your client as an admin, and they subscribe to the plan they want.
My clients already use Nimbata. Can I add them to my manager account?
Yes. Send us the accounts you manage and the email address you manage them with, and we'll add them under your manager account. Your clients don't need to create new accounts.
Can a client see another client's data?
No. A client's users belong to their own account and see only that account. Only your team, signed in to the manager account, can move between client accounts.
Do client accounts show my branding?
Yes, if you use white label. Client accounts under your manager account take its white label, so they show your logo, colors and domain.
Can my whole team manage client accounts?
You decide. Creating, viewing, editing and deleting client accounts are four separate permissions, and you can put them in any role. Admins have all four.
Can I see every client in one report?
Not today. Each client account has its own call log and reports, so you switch into an account to see its numbers. The accounts list shows every client's projects, users and tracking numbers in one place.
What happens when I delete a client account?
The account is switched off at once and its users lose access. It's permanently deleted after 90 days. Until then it can be restored, so contact us if you deleted one by mistake.
Do I earn commission on my client accounts?
Yes, if you're in the Agency Partner Program. Partners earn a 15% lifetime commission on each client's invoice.
How much does a manager account cost?
Nothing. The manager account is free, whatever plans your clients are on. Each client account pays for its own Nimbata plan, and you pay nothing for the manager account itself.
Do I have to join the Agency Partner Program to get one?
No. The manager account is free either way: ask our team and we'll unlock it for your agency. Partners also earn 15% of every client's invoice.
Still unsure? Talk to a human
Everything you need for call tracking.
One login for your team, and a separate account and plan for every client.
- 14-day free trial, no credit card
- Billed per answered call
- 24/7 expert support
- No long-term contracts