CALLER ID

Always know where calls are coming from with Caller ID Masking

Choose what appears on your screen - anonymous, tracking, or destination number - so you can instantly identify lead source and campaign performance.

Enable call capping on your call flows and set alimit on inbound calls.

control caller ID display on every inbound call

Choose what appears on caller ID

Decide exactly what your team sees when a call comes in-show the tracking number, mask the caller as anonymous, or keep the original number. Stay in control of every incoming call.

Protect leads and prevent unwanted callbacks

Mask caller IDs as anonymous when sending pay-per-call leads to clients. Keep caller details private and avoid clients by passing your tracking or calling leads back directly.

Set up caller ID masking in seconds

Configure caller ID display directly in the call flow builder. Use a simple drag-and-drop setup to apply masking rules-no technical work required.

want to go deeper into how it works?

Here's a little FAQ

What is caller ID Masking?

Caller ID Masking is a feature that lets you control what appears on caller ID when you receive an incoming call. Instead of showing the caller’s real phone number, you can display a tracking number, a business number, or mask the caller as anonymous to protect privacy and prevent unwanted callbacks.

Which are the display options for caller ID masking?

Caller ID Masking lets you choose what appears on caller ID when a call comes in. You can display the caller’s real number, show the tracking number to instantly identify the call source, or mask the caller ID as anonymous to protect lead privacy and prevent unwanted callbacks.

Why is it important for businesses to use caller ID masking?

Caller ID Masking is important because it helps businesses clearly track and optimize their marketing performance. By associating masked numbers with specific campaigns or channels, marketers can see exactly which efforts generate the most calls and allocate budgets based on real results. It also enables A/B testing by assigning different masked numbers to campaign variations, making it easier to identify which messages or channels drive more leads or sales.

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