Simple & predictable call tracking pricing. Per call, not per minute.
Marketing teams and agencies waste 30–60% on per-minute call tracking fees they can't predict.
Nimbata charges one flat rate per answered call, no matter the duration, so your invoice never surprises you.
Save up to 20% with an annual plan
Entry
$0
+ usage
For businesses getting started
- Online & offline call tracking
- Pre-built marketing reports.
- Spam filter & 1 call flow
Pro
$39$35/mo
+ usage
Attribute calls to campaigns
- Unlimited call flows + DNI
- AI tagging & scoring
- Google Ads, GA4 & alerts
Marketing Popular
$89$80/mo
+ usage
Close the loop on every lead
- Form Tracking
- Automations
- CRM Integrations
Agency
$149$120/mo
+ usage
Manage calls across clients & locations
- Unlimited seats, workflows
- Salesforce, API, webhooks
- Dedicated support
No credit card required · 14-day trial on every plan · Cancel anytime · GDPR compliant · 24/7 support on Pro+
Compare plans in detail
| Call Tracking In: | Entry Getting started Start Free Trial | Pro Campaign attribution Start Free Trial | Marketing Lead optimization Start Free Trial | Agency Clients & locations Start Free Trial | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Local Usage | |||||||||||||||||||
*starting at | |||||||||||||||||||
| Toll-Free Usage | |||||||||||||||||||
*starting at | |||||||||||||||||||
| Lead Capture | |||||||||||||||||||
| Inbound SMS | – | ||||||||||||||||||
| Outbound SMS | – | – | |||||||||||||||||
Call Flows Build custom call-handling flows to route callers, play prompts, collect information, and control what happens to each call. | 1 | Unlimited | Unlimited | Unlimited | |||||||||||||||
| Number Porting | – | ||||||||||||||||||
| Dynamic Number Insertion (DNI) | – | ||||||||||||||||||
Geo-Swap Automatically swap the tracking number displayed on your website to match each visitor’s geographic location. | – | ||||||||||||||||||
| Custom URL parameter tracking | – | ||||||||||||||||||
| Softphone Softphone (beta) | - | ||||||||||||||||||
| Call Tagging & Scoring | – | ||||||||||||||||||
| Form Tracking | – | – | |||||||||||||||||
Call Capping Set limits on how many calls can be routed to a destination within a defined period. | - | - | |||||||||||||||||
| Call Flow Features | |||||||||||||||||||
| Block SPAM calls | |||||||||||||||||||
| Text to speech prompts | – | ||||||||||||||||||
| Call Recordings | – | ||||||||||||||||||
| Call Greetings | – | ||||||||||||||||||
Call Whispers Play a short message to the person answering the call before they speak with the caller. | – | ||||||||||||||||||
| Voicemail | – | – | |||||||||||||||||
Call Surveys Let agents rate a call after it ends by selecting a rating using their phone keypad. | – | – | |||||||||||||||||
| Mask Caller ID | – | – | |||||||||||||||||
Keypad Entry (IVR) Let callers choose where to go by pressing options on their keypad, such as “Press 1 for Sales.” | – | – | |||||||||||||||||
| Multi, Priority & Weighted Ringing | – | – | |||||||||||||||||
| Geo Routing | – | – | |||||||||||||||||
| Advanced Features | |||||||||||||||||||
Workflows Build custom automations with simple or multi-step workflows, using 30+ filtering options to control when workflows run and what happens next. | - | 1 | 5 | Unlimited | |||||||||||||||
*pre-call workflows are charged $0.01 per call | |||||||||||||||||||
| Conversation Intelligence | |||||||||||||||||||
| Call Transcriptions | – | $0.02 / min | $0.02 / min | $0.02 / min | |||||||||||||||
| AI Call Summaries | - | ||||||||||||||||||
| Keyword Spotting | - | - | |||||||||||||||||
| Analytics & Reporting | |||||||||||||||||||
| Standard Reports Standard Marketing Reports | |||||||||||||||||||
| Caller Name | |||||||||||||||||||
Custom Call Fields Create custom fields to capture lead information such as lead type, deal value, service booked, or location. Enter values manually or populate them automatically with workflows. | – | ||||||||||||||||||
| Custom Reports | – | – | |||||||||||||||||
| Dashboard Builder | – | – | |||||||||||||||||
| Integrations | |||||||||||||||||||
| Google Ads | – | ||||||||||||||||||
| OpenAI Ads | – | ||||||||||||||||||
| Google Analytics (GA4) Google Analytics ( GA4) | – | ||||||||||||||||||
| Email Notifications | – | ||||||||||||||||||
| Zapier | – | ||||||||||||||||||
| Cometly | – | ||||||||||||||||||
| – | – | ||||||||||||||||||
| Microsoft Ads | – | – | |||||||||||||||||
| HubSpot | – | – | |||||||||||||||||
| Zoho CRM | – | – | |||||||||||||||||
| Pipedrive | – | – | |||||||||||||||||
| Slack | – | – | |||||||||||||||||
| Google Sheets | – | – | – | ||||||||||||||||
| Webhook | – | – | – | ||||||||||||||||
| Salesforce | – | – | – | ||||||||||||||||
| API | – | – | – | ||||||||||||||||
| Administration | |||||||||||||||||||
Seats Give team members access to your Nimbata account. Each seat represents one user with their own login and permissions. Additional seats are charged $5 / mo per seat. | 1* | 4* | 25* | Unlimited | |||||||||||||||
Projects Organize your tracking by brand, website, location, or business unit. Each project has its own tracking numbers, settings, and data. Additional projects are charged $15 / mo per project. | 1** | 2** | 5** | Unlimited | |||||||||||||||
| White Label Account | – | $55 / mo | $55 / mo | $55 / mo | |||||||||||||||
User Activity Log Keep a history of user activity and account changes. See who made a change, what was changed, and when it happened. | – | – | – | ||||||||||||||||
*Additional seats are charged $5 / mo per seat **Additional projects are charged $15 / mo per project | |||||||||||||||||||
| Support | |||||||||||||||||||
| Helpdesk | |||||||||||||||||||
| Ticket Submission | |||||||||||||||||||
| Chat & Email | – | ||||||||||||||||||
| Call | – | – | |||||||||||||||||
| Dedicated Support | – | – | – | ||||||||||||||||
| Training | – | – | – | ||||||||||||||||
Every call comes with built-in AI insights
AI
No add-ons. No gated features.
From classification to sentiment, every answered call is automatically processed and ready to act on.
- Call Classification, sorts every call into the right bucket, automatically using Call Tags
- Smart Workflow Rules, let the AI decide when to tag, route, or alert
- Sentiment Analysis, pick up on tone, frustration, or excitement without playback
- Custom AI Notes, every call written up based on what your team wants to see
- Call & Agent Ratings, score every conversation and every rep, no listening required
- AI Data Capture, auto-populate service booked, conversion action, or any custom field
FULLY TRANSPARENT PRICING
See exactly what you'll pay, before you sign up for trial
No per-minute fees, no hidden costs. Tell us your usage and we'll show you the price, instantly.
- See your real monthly cost across every plan
- Compare local vs. toll-free at your call volume
- Built around answered calls, never per-minute
Prefer a human walkthrough? Book 20 minutes with our team. We'll show you the platform, map it to your channels, and quote you accurately. No pitch.
Book your demo →Estimate your monthly cost
Your estimated monthly cost:
//REAL TEAMS, REAL RESULTS
Pricing that pays for itself, in days.
Teams switching to Nimbata find out in week one what took them months to guess before.
AD SPEND SAVED
25%
“With Nimbata, we can see which campaigns bring in leads and reinvest away from the ones that don’t.”

PIPELINE GROWTH
4.5x
"Before Nimbata, everything was manual CPC — every day was a new battle. Now, the algorithm knows exactly which jobs bring more money."

VOLUME INCREASE
10→200+
"When clients question lead quality, I just play the call recording. No more debate."







Frequently Asked Questions
Questions regarding any of our plans?
How will I get billed?
Nimbata will bill your credit card on a monthly basis with the base fee of your plan for the upcoming month and the additional usage from the previous month. In case you sign up in one of our plans on the 15th day, we’ll bill you respectively on the 15th of each month.
What happens when my trial ends? Will I be charged?
We’ll notify you via email before your trial ends. After your 14-day free trial, you’ll be asked to pick a plan and enter your payment info. You can keep working with your account and all the data that you added during the trial period.
Since we don’t ask for your credit card upfront, you will only be charged when you decide you’re ready. If you want to continue after your trial, we’ll ask for payment details. If not, cancel with a click, no questions asked.
How do you charge for calls? Per-minute? Or per-answered-call?
Other services give the illusion of fair pricing, but then include usage costs such as per-minute charges, or other ‘hidden’ fees. As a result businesses get stuck with a hefty bill for lengthy calls and may even consider call tracking expensive.
Nimbata simply tells it like it is, and puts the control in your hands. Nimbata is the only call tracking platform that charges per “answered call”, not per-call, not per-minute. This way your monthly costs will be based on what matters most to marketing: the answered calls (aka warm leads) that nimbata helps you generate.
By selecting a paid service, the Customer agrees to pay Nimbata the subscription fees indicated for that service, in accordance with Nimbata’s Terms of Use. If the average call duration (per destination) exceeds 3.5 minutes, Nimbata may add an additional line item to the invoice to reconcile any fair-use overages. In such cases, the following formula will apply: (Observed average call duration – 3.5 minutes) × number of calls for the period × (cost of an answered call ÷ 3.5)).
How does the free trial work?
Every new user that signs up gets the ability to explore the full value of Nimbata for 14 days, as a free trial – no credit card details needed. During the trial period, you get access to all of Nimbata’s features and capabilities (as in the Agency plan) but your usage is capped at 2 tracking numbers and 50 answered calls. You can subscribe to a monthly or an annual plan at any time during the trial or once it ends.
Which countries does Nimbata support?
We are confident we can help you wherever you are marketing to or whomever you are marketing for. Nimbata enables you to get tracking numbers, local or toll-free, offers from extensive coverage in more than 70 countries in Europe, USA, Canada, South America and Australia.
Do you offer an agency partner program?
Yes! Nimbata offers a dedicated Agency Partner Program that helps agencies manage multiple clients from one dashboard, control what each client sees, and earn 15% lifetime commissions on every client they onboard. Billing is handled directly by your clients to reduce admin work, and you’ll also get featured in our Agency Directory to attract new leads.
Upgrade to next-gen call tracking.
Pay only per answered call. Never per minute.
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