THE #1 INFINITY ALTERNATIVE FOR MODERN TEAMS
A better alternative that fixes everything you're frustrated with.
Infinity got you the data. Nimbata gets you the answers, without the overpriced plans, the steep setup, or the feature paywalls.
WHERE +7,000 BRANDS TURN FOR CALL INTELLIGENCE
Three things every Infinity customer eventually runs into.
Enterprise prices and hidden fees for data you still have to dig for.
Training to navigate it, confusing docs, and reports you can't find.
No custom dashboards, and limited reporting capabilities.
Here's how our customers know
what actually drives calls and revenue
Nimbata ties every inbound call to the keyword, ad, landing page and visitor session that drove it, then pushes that straight into Google Ads, GA4 and your CRM, so the data actually changes how you bid.
Where Infinity falls short:
Calls without actual revenue context
No clear link between spend and outcomes
Every call becomes structured insights: outcomes, value, intent, sentiment.
Where Infinity falls short:
Rule-heavy automation
Template AI: Looks smart, works rigid.
Push qualified calls, deal values and outcomes into Google Ads, GA4, HubSpot, Salesforce and your reporting stack — automatically. Build the logic with a drag-and-drop workflow builder: tag, score, sync and upload multiple conversions exactly when and how you need them.
Where Infinity falls short:
Reporting API and richer automation locked to higher tiers
Data discrepancies when feeding reporting tools
Get everything you want from a call tracking software, without the enterprise price tag, the learning curve, or the add-on bills.
| Features | Nimbata | Infinity |
|---|---|---|
| Core call tracking essentials Call attribution, dynamic number insertion (DNI), keyword-level tracking, call recording, and basic integrations. |
✓ | ✓ |
| AI insights included as standard Intent, sentiment and value on every lead, not a premium add-on. |
✓ | ✓ (premium add-on) |
| Revenue & value attribution Customize dashboards, reports, routing, and automations to match your exact workflow, instead of being forced into rigid templates. |
✓ | ｘ |
| Custom call qualification Write your own rules in plain English, beyond fixed "Sales / Non-Sales" tags. |
✓ | ｘ |
| AI Custom fields Capture the business details that actually matter (service booked, job type, stage, priority, and more) with fully customizable fields. |
✓ | ｘ |
| Build-your-own dashboards & reports Custom views and funnel-stage segmentation, not a locked last-click view. |
✓ | ｘ |
| Adaptable to your process An intuitive drag-and-drop workflow builder that automates every critical step. From tagging to syncing to qualification, exactly how you need it. |
✓ | ｘ |
| Clean, unlimited data exports Export complete datasets anytime, without limits. CSVs, Excel, Google Sheets - with no paywalls or feature restrictions. |
✓ | ｘ |
| Smarter Integrations Trigger CRM updates, create contacts, and push multiple conversions based on your rules, not the platform’s limitations. |
✓ | ｘ |
| Modern, self-serve interface Live in a single session with no developer and no mandatory training. |
✓ | ｘ |
| Unlimited client sub-accounts, per-client billing Run every client from one login with its own dashboard, numbers and invoice. |
✓ | ｘ |
Set your qualification rules in plain language, and see your leads getting tagged on autopilot.
Define the data points that matter to your business and Nimbata extracts them from every call automatically.
Build custom views for each client or campaign, then share or export without hitting paywalls or row limits.
All prices compare the same usage, features,
and call volume — only the platform changes.
(the cost is calculated
for 5 clients)
(the cost is calculated
for 5 clients)
*clients subscribed to the Complete Plan
Teams switching to Nimbata find out in week one what took them months to guess before.
AD SPEND SAVED
25%
“With Nimbata, we can see which campaigns bring in leads and reinvest away from the ones that don’t.”
Aaron Crewe
Founder & Managing Director of Novi.Digital
GROWTH
4.5x
Stefan Mitrovic
Performance Marketer
VOLUME INCREASE
10→200+
Vasileios Spanoudakis
Founder of Skyleads
We import your numbers, DNI configs, and flows
No lost tracking, no broken attribution.
Most users migrate in <24 hours.
A real human helps set up your account end-to-end.
The questions that come up most often on demo calls.
Almost always, yes. Infinity starts at $249/month plus a per-call rate, and its most valuable features, like conversation analytics, sit on premium tiers and add-ons. Nimbata starts far lower, charges one flat rate per answered call, and includes AI insights, custom automations and integrations on standard plans instead of stacking them on top. For most marketers and agencies that's a dramatically lower, far more predictable total cost.
The difference is packaging and flexibility. Infinity's Conversation Analytics and Smart Outcomes are mature, but have historically sat on a premium add-on tier on top of the base plan, built around a fixed set of outcomes and scorecards. Nimbata includes AI on its standard plans. It includes transcription in 100+ languages, AI summaries, intent, sentiment, and auto-classification, plus custom fields and plain-English qualification rules you write yourself, e.g. "flag any call that mentioned pricing" or "score this call higher if they asked about availability." See our AI call tracking guide for the full picture.
We'd rather have you on the right platform than ours by accident. Infinity is the stronger pick in three specific cases:
1// You're a large enterprise or contact centre that needs hosted PBX, ring groups, caller insight, and deep contact-centre telephony integrations, Nimbata focuses on marketing call tracking and attribution.
2// You operate in a regulated industry and need formal certifications like ISO 27001 and PCI DSS plus a dedicated compliance solution.
3// You want a high-touch, white-glove relationship with a named account manager and an award-winning customer success program.
Nimbata is purpose-built for the agency model: unlimited client sub-accounts from a single login, native white-label dashboards, per-client billing, shareable report links & an agency partner program. Infinity is enterprise-oriented with no published multi-client agency tier, so running many smaller client accounts means separate subscriptions at enterprise pricing. For boutique and performance agencies that Infinity's own pricing tends to rule out, Nimbata removes both the cost and the setup complexity. Full breakdown on our call tracking for agencies page.
Yes, number porting is free, and our team migrates your tracking numbers, DNI configs and call flows for you with zero downtime, most accounts live in under 24 hours. Want it fully done for you? See the Jumpstart service, or browse the Help Center.
Last updated: June 2026. Pricing comparisons reflect current published rates on Infinity's and nimbata.com as of the update date. Reviewed by Loukia Balomatini, Growth Marketer at Nimbata. If you have more questions, contact us so we can help.
Flexible Product, Expert Support, Transparent Pricing.
Rated 4.7 on G2
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