Call Whispers: Know every caller’s intent before you answer

the smarter way to handle every call

Call Whispers Setup-type a text and select language

Instant context

Get instant context before you pick up. Know which campaign or channel triggered the call so every conversation starts prepared.

Shorter, more efficient calls

Skip the guesswork and reduce back-and-forth. Call whispers give you the context you need upfront to avoid irrelevant questions and save valuable time.

Improve customer experience

Create better caller experiences from the first second. Instant context helps your team respond confidently and keep customers happy.

want to go deeper into how it works?

Here's a little FAQ

What is a call whisper?

A Call Whisper is a quick audio notification that plays to your team before they answer an incoming call. It provides immediate context - such as the campaign, source, or intent behind the call - so agents can prepare their response, reduce back-and-forth, and deliver a better caller experience.

Can I upload a custom audio whisper I have recorded?

Yes, you can upload your own custom audio whisper. If you’ve recorded a message you want your agents to hear before answering a call, simply upload it and use it as your whisper. It’s an easy way to tailor the experience to your team and campaigns.

Can I use text-to-speech to create a call whisper?

Yes. If you don’t have a custom recording, Nimbata can generate one for you using text-to-speech. Just type the message you want, and it’s instantly converted into a clear audio whisper your agents will hear before answering the call.

Why should businesses use call whispers?

Businesses use call whispers because they give agents instant context before answering the phone. By knowing the campaign, source, or intent behind the call, teams can respond faster, reduce back-and-forth, personalize conversations, and deliver a smoother, more satisfying experience for callers - all while improving efficiency and conversion rates.