Nimbata Call Tracking

The easiest way to attribute phone leads to your PPC & SEO efforts.
No more guessing about the source of your phone calls.
Track the true impact of your marketing campaigns effortless.

Volume

1.3k Calls

30% up from last month

3.5′ Avg Call

10% down from last month

900 New Callers

6% down from last month

1.1k Unique Callers

57% up from last month

New vs Repeat Callers

Call Tracking Report - New vs Repeated Callers

Calls By Country

Calls By Source

Google Ads

Yelp Listing

Google My Business

Organic

Facebook

Call Tags

100 calls tagged as

Support Call 💡

230 calls tagged as

Qualified ✅

+5000 brands and agencies run on Nimbata daily

Meet Nimbata!

Nimbata is the missing piece in your marketing attribution stack allowing you to shine a light on performance dark spots, and bring to surface leads you always had but never treated them right.

Created by marketers, Nimbata gives you the power to track calls, analyze lead volumes and quality, optimize campaign performance and generate more high-converting leads.

We hope you will love our product, as much as we do!💙

Here’s how our users leverage Nimbata’s features

Don’t settle for just numbers, take a closer look at your marketing’s impact.

Call Conversion Tracking

Focus on quality, not quantity

You cannot replicate your success if you don’t know where it’s coming from. Having the correct setup in place is the first step of setting the ground for the right insights which will led to your future success.

More insights with multiple call conversions

By using multiple call conversions, you can gain a more comprehensive understanding of your phone leads’ quality and determine which campaigns are most beneficial for your business or clients.

Call Conversion Tracking set up, Multiple Call Conversions to Google Ads, GA4.

Marketing Campaigns

Obtain a deeper understanding of your campaigns’ impact

Fuse impressions, clicks, leads, and customers from various marketing channels to reveal the true actions behind the cash flow in your business. Get a detailed view of what’s driving your success!

Combine data for different marketing sources in GA4 and Data Studio

Lead Management

Send the right lead, to the right team

Combine the advanced call routing options with IVR to elevate the caller’s experience. Send each lead to the team that is more likely to convert the call.

Automate classification of your phone leads

There’s no time for admin and manual work, and we get that. Use automation rules to seamlessly assign tags to your phone leads based on the criteria you set.

Create a single source of truth in your CRM

Keep your CRM tidy and clean by filtering the blur out and sending only your true phone leads.

How Nimbata can help you to better manage your leads.

Lead Reporting

Choose the way you analyze

Choose as many reports as you want from our report gallery and build your own custom dashboard. Apply the filters that help you gain the value you want and share it with your team.

Available Reports to add in Call Performance Dashboards

Lead Exporting

Excel your marketing reports

We understand that data is vital, but staring at tables can give anyone a headache. That’s why we’ve got a one-click solution to export all your marketing data. Whether you want to download your entire data set or just the filtered information you’re currently viewing, Nimbata has you covered.

Phone Lead Exporting in GSheets
- Export “Qualified Leads” View to GSheets and update with new leads every day.

Keep everyone align

Notify your team when a new lead is generated, converted or needs followup

Real-time Slack notifications enable your team to transform unanswered calls into opportunity, celebrate new wins (aka leads) as they happen, and learn which leads are converting to keep everyone in the loop.

Send notification in Slack when a new phone lead is generated

Check out what Marketers and Business Owners
say about us

Trust us, their word is pure gold

Rene Hanli
Digital Marketing Specialist at Vezzlemedia

“What you wanted other call tracking providers to be. The customer service from Nimbata might be the best I’ve gotten from any company”

Steven Laff
Marketing Agency Owner at AFSB

” We have used several companies in this space, most recently CallRail, which unfortunately kept getting worse…. [Nimbata] has been our best decision in the call tracking space in over a decade.“

Markellos Diorinos
CEO at Bryq

” Great customer support – love their instant messenger thingy …Finally we can calculate ROI on click-to-call ads”

Dinesh Kumar
Business Owner at 55places

“Nimbata excels in integrating with various APIs, allowing seamless connections with existing business software.”

Tino Umo
Agency owner at Searchgage

“Nimbata’s per-call cost significantly reduced our call tracking expenses by 70% in comparison to other platforms out there“

Adrien Lafranchi
Business owner at Soshome

“Much better than calltrackingmetrics…[Nimbata is] really easy to use, the support service is just amazing, i think the best i’ve seen.”

Call Tracking Solution FAQ

What is Call Conversion Tracking?

Call Tracking is the method that allows you to track marketing activities that drive calls to your business. This is done by pairing what we call a phone tracking number, with a source you wish to track i.e. Facebook Ads, Google Ads, Newsletters, Offline ads, etc. These tracking numbers forward calls to your business, with no change in the process whatsoever, allowing you to even record calls or play whispers to agents prior to answering the call.

What features does Nimbata offer?

Nimbata offer a wide variety of call tracking features including whispers, call recordings and transcriptions, IVR, greetings, and call surveys, each offering unique benefits to handle calls, engage with your audience, track your marketing performance, and manage, classify & score your phone leads. You can find the full catalogue of features here.

How does Nimbata compare to other call tracking solutions?

Nimbata is on a mission to revolutionize the way you track, analyze, and leverage your phone leads. We take your voice, feedback, and reviews seriously, and we continue to improve our product. The main reasons our clients switch to Nimbata from other vendors are:

1. Support
Nimbata has call tracking specialists ready to help and available by various means. Here are some of the ways Nimbata offers support:

– The Nimbata Blog: Nimbata maintains a comprehensive knowledge base that contains articles, tutorials, and guides to help users understand and utilize the platform effectively. The knowledge base covers topics such as setting up call tracking, configuring integrations, troubleshooting common issues, and more.

– Help Center: Nimbata’s Help Center serves as a centralized hub for customer support. Users can access the help center to search for answers to frequently asked questions, browse through articles and guides, and find solutions to common problems.

– Email Support: Users can contact Nimbata’s support team via email. By sending an email to the designated support address, users can describe their queries or issues in detail and receive assistance from the support team. Nimbata typically responds to email inquiries within a specified time frame.

– Live Chat: Nimbata provides a live chat feature on its website, allowing users to have real-time conversations with support agents. Users can access the live chat option to ask questions, seek guidance, and get immediate help with any technical or account-related issues.

– Phone Support: Nimbata offers phone support for more urgent or complex matters. Users can reach out to Nimbata’s support team via phone during specified business hours to discuss their concerns directly with a support representative and receive personalized assistance.

– Dedicated Account Managers: Depending on the user’s subscription plan and specific requirements, Nimbata assigns a dedicated account manager to provide personalized support. Account managers can assist users with onboarding, configuration, troubleshooting, and optimizing their call tracking campaigns.

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2. Pricing Model
Nimbata is the only call tracking platform that charges per answered call – not per minute. Customers can use the pricing calculator to get an estimate on what their monthly investment will look like and this seems to bring us ahead of the competition.

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3. Data Reporting
With Nimbata agencies and businesses can create their own dashboards and share them with their clients or teams, directly within the platform. This alleviates our users from extra costs and subscriptions to 3rd party reporting tools. Nimbata also allows you to save these custom reports as PDF and share them with your teammates or clients.

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4. Lead Sharing
Nimbata takes exporting of leads a step further, by allowing users to create custom views, save them and share them with teammates. Data in these views can be exported in CSV or Excel format with a single click of a button.

Need more reasons to switch?
Set up a time to talk to our digital marketing experts here at Nimbata. Our team is happy to discuss the pros and cons of different call tracking platforms, including CallRail. We look forward to hearing from you soon!

Where can I find more reviews?

You can find all our reviews at Capterra, G2, and Trustpilot.

How quickly can I set up call tracking?

Setting up Nimbata is straightforward and can be done very quickly, depending on the complexity of your requirements. You can find setup guides in our helpdesk or book a demo with one of our call tracking experts to help you with the set up process.

Do you really charge per answered call?

Other services give the illusion of fair pricing, but then include usage costs such as per-minute charges, or other ‘hidden’ fees. As a result businesses get stuck with a hefty bill for lengthy calls and may even consider call tracking expensive.

Nimbata simply tells it like it is, and puts the control in your hands. Nimbata is the only call tracking platform that charges per “answered call”, not per-call, not per-minute. This way your monthly costs will be based on what matters most to marketing: the answered calls (aka warm leads) that nimbata helps you generate

Does Nimbata provide API?

Yes! You can find the full documentation here.

Is Nimbata compliant with privacy regulations?

Yes, Nimbata prioritizes user privacy and comply with data protection regulations like GDPR and CCPA. Call recordings and storage practices are customizable to meet HIPAA legal requirements.

We built the product you need-
are you ready to use it?

Set up today, get true attribution tomorrow

Test out Nimbata – it’s about time

or let us show you how

Nimbata is a leader in Small-Business Inbound Call Tracking on G2

Nimbata is a leader in Inbound Call Tracking on G2

Product

Key Features

Integrations

What is BANT? The GOAT Framework for Qualifying Leads