If you are a Nimbata user, you’ve hopefully witnessed that we strive to be always there for you and answer any questions you may have. To achieve that, we’ve set up multiple channels for communication, such as the ability to connect with one of our representatives via the in-app chat, or get instant access to our online resources like our step by step guides and guided product tours.
At the same time, we are constantly working on new methods to improve. Today I have the pleasure to share with you our latest addition on our Help Center, our How-to Videos! It is an additional tool to help you with the setup process, which we hope will really wash your hands!
To access our How-to videos, simply visit the Nimbata Help Center and navigate to the “Getting Started Videos” section. Last but not least, don’t forget all of our other help touchpoints! We highly encourage you to utilize them to the fullest, so that your experience with Nimbata is optimal:
- Our Help Center Guides: A knowledge base with step by step guides.
- Our In-app Chat: Instantly connect with one of our representatives, the moment you need help.
- Our Support Email: We will make sure you will receive a reply as soon as possible.
Finally, I want to take this opportunity and remind you that as Nimbata takes steps ahead, your feedback is more than valuable for us, since it helps us get a clear understanding of your needs to prioritize improvements and new features requests.
Always happy to hear your thoughts, feel free to drop me an e-mail at firstname.lastname@example.org.
… And stay tuned for more updates in the future 😉