Recordings & Transcriptions
Read or listen to every conversation with call recording & transcription
Track the complete customer journey with call recording.
Nimbata starts recording from the moment the call connects, instead of only when the agent picks up like other systems, and continues to do so even if the call is transferred, allowing you to capture the entire caller experience on every call.
Quickly find what you are searching for.
Easily locate a particular call or identify calls that fit specific criteria with quick transcript search and report filtering options. Just a few clicks is all it takes to find exactly what you need.
Ready to take Nimbata for a spin?
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