Frequently Asked Questions.
Got a question? We've got answers!
Call tracking allows you to assess marketing activities that drive calls to your business. This is done by pairing tracking numbers with sources you wish to track i.e. Google Ads, Facebook Ads, Newsletter Campaigns, Offline ads, etc.
Absolutely not! Our script dynamically swaps your phone number with tracking numbers, only to visitors coming from sources you wish to track and for the time-frame you explicitly set. Search engines, crawlers, and all other visitors continue to see your business number, with no change in your code whatsoever.
Tracking numbers are virtual phone numbers that resemble your business phone number. Choose between Local or Toll Free tracking numbers from over 70 countries and thousands of regions. These numbers belong to you and you can keep them as long as you wish.
Simply choose the marketing sources you wish to track, assign tracking numbers, setup where the calls will be forwarded to and publish the Nimbata pixel on your website. All set!
Yes. Nimbata allows you to add clients with different access permissions. Your clients will receive their own username and password and have view-only access on reports and activity logs.
Tired of complex and expensive solutions? Call Tracking doesn’t have to be difficult! Contrary to other call tracking platforms, Nimbata offers the most simple setup process, paired with all the features and add-ons you need. Get up and running in a matter of clicks!
Yes. Nimbata can use your existing tracking numbers, by porting them into our system. This process can typically take from 3-15 working days.
This depends on the level of detail you wish to get on your marketing campaigns. You are able to either assign a single tracking number to each source or assign a pool of tracking numbers to get insights on information such as keywords, campaigns, landing pages and ads that drive calls towards your business.
Yes, Nimbata offers session based insights on converted calls just like you view other types of conversions in your Google Analytics account. Each time a customer places a call, we send an event to Google Analytics including the GCLID which provides insights on campaign, Ad-group, keyword, landing pages, affinity groups, etc.
Yes! Easily collaborate and give access to colleagues, with different access rights.
We're here to help.
Getting started is as easy as 1-2-3!
Knowledge Base
Check out our knowledge base. This is the place to be for app guides, tutorials and best practices.
Features
Can’t find what you’re looking for?Have a look at our features. Of course, we’re always available to help.
Blog
Browse our blog to catch up on industry trends and learn more about why call tracking is so important.
