Call Tags

Classify and organize your leads

Tags make it easier to understand and analyze the quality of your inbound leads

⚡️ Turn your key insights into tags

Tags simplify your lead management process by highlighting the core of each conversation into a single label.

⚡️ Classify, organize, filter and analyze your phone leads efficiently

Get a clear view of the quality of your phone leads, the purposes and context of each call, the emotions of your callers towards your business and the actions that you should follow post-call to make them move down the funnel.

⚡️ Get a quick glance of your leads based on their tag

Filter your customizable dashboard and reports by tag to get a quick overview of the source, campaigns, adgroups and other call data like duration, destination numbers etc. of phone calls that meet your criteria.

⚡️ Enhance your missed calls handling process

We all miss calls, especially if they are placed out of business hours. Tagging these calls help you minimize the chances of getting lost in the wild and prioritize your follow-up tasks.

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Change the way you analyze your leads

Label your phone leads based on conversation context and/or buyer intent

Tag calls with a click of a button

Tagging calls has never been easier. Pick a tag or apply multiple tags, simply by selecting the tag of your choice from the dropdown menu.

Set custom tags and tag categories

Choose between our out-of-the-box tags or create your own call tags. Create as many tag categories as you like and apply them throughout your account to all of your clients.

Automatically tag calls from your dial pad

Looking to have calls tagged from the agents, without having to log into the platform? Use call surveys to automatically tag calls by pressing a key on their dial pad.

Setup Automation Rules to orchestrate call tagging

Call Tags pair perfectly with automation rules. If a call matches certain conditions you can setup an automation rule that tags the call each time the rule is met.

But, what if we told you that you can do
all that automatically?

Save time spent on manual classifying and managing your phone leads. Customize Νimbata to get your work done
more quickly – without manual work.

Automatically tag calls according to your business needs

Create as simple or as complicated rules you want in order to classify your phone leads your way.

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Assign multiple tags at each call without putting the effort

Automation rules leave out manual effort while saving you time. This creates room for more detailed segmentation enhancing the lead classification process.

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Fine-tune your integrated apps with tag-filtered phone leads

Combine automation rules with integration triggers to take control of your lead data quality by sending only the phone calls which have a specific tag to your Google Ads, HubSpot, Google Analytics or even Slack.

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Call Tags FAQ

What are Call Tracking Features?

Call tracking features are a set of tools and functionalities designed to enhance your ability to monitor, analyze, handle and optimize incoming phone calls generated by your marketing efforts. These features include whispers, call recordings and transcriptions, IVR, greetings, and call surveys, each offering unique benefits to improve customer interactions and refine marketing strategies.

What are Call Tags?

Call Tags are a call tracking feature that allows users to attach labels or tags to individual phone calls. These tags are used for categorizing, organizing, and retrieving calls for various purposes.

Why is Call Tagging important?

Call tagging is essential for tracking and managing calls efficiently. It helps organizations categorize calls, identify trends, and ensure that important calls are prioritized and handled appropriately.

Can I customize the tags used for Call Tagging?

Yes! Nimbata allows you to create and customize tags to align with your business specific needs and processes.

Is Call Tagging a manual process, or can it be automated?

Call tagging can be done manually by agents or automated using a set of predefined criteria using automation rules.

Power true attribution with
Call Tracking

Leave stress out of set up process – attribute phone calls in a matter of seconds

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Product Updates

We are obsessed with revolutionising our product – that’s why we launch new enhancements, and features every month. Don’t see something you need? Drop your request in the chat or email us at hello@nimbata.com.

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FAQ

We’ve gathered all your question in one single place, get all your questions answered without even asking.

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Product Demo

Save time spent on researching and educating yourself. with one of our Call Tracking Experts who will walk you through the platform and help you attribute your valuable phone calls back to your PPC & SEO efforts.

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Product

Key Features

Integrations

Maximizing Lead Generation: The power of mobile optimization

Classify and organize your leads

Change the way you analyze your leads

But, what if we told you that you can do
all that automatically?

Automatically tag calls according to your business needs

Assign multiple tags at each call without putting the effort

Fine-tune your integrated apps with tag-filtered phone leads

Call Tags FAQ

Power true attribution with
Call Tracking

Wait, there is more!
Explore more about nimbata

Product Updates

FAQ

Product Demo

Resources

Get in Touch

Understand Call Volumes

Grow My Leads

Prove My Worth

Product

Key Features

Integrations

Maximizing Lead Generation: The power of mobile optimization

Classify and organize your leads

Change the way you analyze your leads

But, what if we told you that you can do all that automatically?

Automatically tag calls according to your business needs

Assign multiple tags at each call without putting the effort

Fine-tune your integrated apps with tag-filtered phone leads

Call Tags FAQ

Power true attribution with Call Tracking

Wait, there is more!Explore more about nimbata

Product Updates

FAQ

Product Demo

Resources

Get in Touch

But, what if we told you that you can do
all that automatically?

Power true attribution with
Call Tracking

Wait, there is more!
Explore more about nimbata