Nimbata vs Callrail
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nimbata
What I appreciate the most is the responsiveness of the team, no matter the day and time I need help.
I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.
The thorough reporting, not to mention the exquisite customer support available 24/7
First of all, it was easy to find tracking numbers for the countries I was planning to run my campaigns. Secondly, the customer support is always stand-by to help.
They have created a great product in a very fair price.
I would like to focus on the ease of setup and use. Highly appreciated also the fact that the customer support is always available to resolve any possible issues.
Callrail
Good luck getting any support. They literally don't answer the phone, return calls and take days to reply to emails.
The support can be more responsive - the pricing can be reduced - the features can be more expanded
The cost per minute can get pricey.
The numbers could be cheaper. And, if you're a complete beginner, go for other alternatives available for a lower price.
There are so many issues with CallRail regarding a poorly designed and non-user friendly system.
+13.000 Marketers have eliminated their guesswork - with nimbata
Need more? - A detailed comparison of Nimbata to Callrail
All the reasons to ditch your old, pricey vendor
| nimbata. | Callrail | |
|---|---|---|
| Free Plan | ||
| Annual Commitment Discount | up to 20% | up to 10% |
| Pricing aligned to # of leads you get | ||
| Cost of lead | Per Answered Call | Per Talking Minutes |
| Local Number Prefixes for 74 countries | ||
| No-extra charge for add-ons
Advanced Call Flows and Integrations are essential to call tracking and conversion attribution. Callrail prices these additionally, whereas Nimbata includes them in every plan without extra charge.
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| Included Advanced Call Flows | ||
| Included Advanced Integrations | ||
| Integration Triggers
Integration Triggers enhance your attribution models in ad platforms and lead handling by sending only the call data that matter.
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| Free form submissions
Nimbata offers Form Tracking as a paid add-on without charging each form submissions. Whereas, Callrail's Form Tracking Plan ($95/mo+usage) charges each submission for $0.02
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| Customizable Dashboard
Choose which reports you wish to include, rearrange the order based on your needs and filter your data by agent, tracking number, tracking source, call tags etc. Communicate easily your marketing efforts to your team and/or customers.
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| Call Activity Views | ||
| Shareable Reports
Easily download your reports as xlsx and csv files or send your call data seamlessly in Google Sheets to improve the communication with your team or clients.
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| Dedicated Call Tracking Experts | ||
| Real-time Support |
Better for Converting Leads into Customers
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Beyond features - See why our customers
choose us over Callrail and any other competitor
"Really easy to use - better than calltrackingmetrics
Really easy to use, the support service is just amazing, i think the best i've seen. Much better than calltrackingmetrics.com (they took soooooo long to approve numbers)."
Really easy to use, the support service is just amazing, i think the best i've seen. Much better than calltrackingmetrics.com (they took soooooo long to approve numbers)."
Switched from CallTrackingMetrics
"Best Call Tracking Service for your Business
I like the tracking number is very easy to use and I can create numbers for all my clients websites I create."
I like the tracking number is very easy to use and I can create numbers for all my clients websites I create."
Switched from Callrail
"Nimbata Rocks!
Nimbata helps me track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. I like the ease of use it has and the top notch customer support!"
Nimbata helps me track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. I like the ease of use it has and the top notch customer support!"
" Finally we can calculate ROI on click-to-call ads
With Nimbata we finally have a good system to track performance and calculate ROI for each ad. Setup was not trivial but easy enough."
With Nimbata we finally have a good system to track performance and calculate ROI for each ad. Setup was not trivial but easy enough."
"Nimbata is by far the best call tracking service
The platform has an awesome UI/UX design, so it's easy for me and my colleagues to navigate. Moreover, they provide exceptional customer support resolving issues or replying to queries in no time."
The platform has an awesome UI/UX design, so it's easy for me and my colleagues to navigate. Moreover, they provide exceptional customer support resolving issues or replying to queries in no time."
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