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Call Routing

Advanced Call Routing

What is call routing? Call routing- which is used in business phone systems- is the procedure of automatically distributing inbound calls to a queue and then route them to specific employees or departments following some predefined criteria and rules. Call routing and customer experience Call routing is a must-have for every business, and most importantly

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Nimbata Call Tracking Dashboard

All the call tracking reports you need to increase phone sales

Discover all those ample call tracking reports Nimbata offers to make the most of your inbound calls. Call tracking reports empower businesses and marketers to evaluate performance in real-time and quickly adapt their marketing to increase phone sales in less time. Depending on what you’re looking to monitor, Nimbata provides various reports – each conveying

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Nimbata Case Study for the Automotive Industry

Driving Growth: How Call Tracking Delivered an 86% Spike in Phone Leads

Read our call tracking case study to learn how Nimbata’s cross channel attribution helped a leading European company in the Automotive industry achieve a 86% rise in qualified calls! Undoubtedly, our world is going digital, and the automotive niche is not an exception. Our client, a leading European company in the Automotive industry, is totally

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3 ways to view your accounts' Call Analytics Reports

A number of different ways to view your Call Analytics Reports

Callers’ data is a powerful weapon for every marketing agency. Every call carries important insights, which can give answers to crucial questions around customers and brands. At the same time, call data helps agencies to prove the real value of their efforts and establish long-lasting partnerships with their clients. Nimbata’s call analytics reports are an ally

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Call Tracking in Financial Services

Harnessing Call Tracking for Sales Growth in the Financial Services Industry

Financial products are some of the most complicated to decide on and finally purchase. Dealing with complex terms and conditions can leave potential shoppers with more questions than answers, to such an extent that more often than not, it seems inevitable to pick up the phone and call for clarifications.  In other words, it comes as

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Call Tracking for Law Firms

The Case for Call Tracking in Law Firms: 4 Key Reasons to Get Started

Law firms are struggling with high advertising costs and call tracking for law firms is a must-have tool to ensure that your budget isn’t wasted. Lawyers, similarly to doctors, belong to the same category of professionals everyone would prefer to avoid! You have to admit it. But, luckily for you, sometimes it is simply inevitable

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Car Companies

Driving Success in Automotive Marketing: 5 Key Advantages of Call Tracking

Learn how call tracking complements automotive marketing strategies to improve appointment rates and sales. Reading this post, you probably are an automotive manufacturer, dealer, or a car rental rep looking for ways to increase your sales revenue… Or maybe a marketer working for an automotive dealer that wants to boost their clients’ ROI and prove

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Call Tracking for educational institutions

The 3 game-changing benefits of call tracking for education institutions

Call tracking for Education helps educational institutions achieve more easily their No1 goal. Learn how. Let’s say you are currently performing research about your children’s school or maybe you are a student yourself searching for an academic program to continue your studies. There are many options out there and you have to spend a lot

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Call Tracking Cookies

Post third party cookies era: the untapped importance of call tracking

The post-third party cookies era is coming… It’s official! Google is going to make third party cookies obsolete in Chrome. This is not effective immediately but within the next two years. This decision comes not as a surprise, since another two popular web browser companies, Mozilla Firefox, and Apple Safari have already put bans on websites that did setup

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