December 2021

Call Tracking Myths

4 Call Tracking Myths DEBUNKED

Call Tracking Myths grow along with Call Tracking industry. I am not very sure how these viewpoints arised Maybe it’s our fault!🤷‍♀️ Maybe we failed to educate how Call Tracking really works 🤔 But, we are here to make things clear! If you’ve heard of call tracking or use it yourself, you may have listened …

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Call Metrics

3 Essential Call KPIs that Will Place you Ahead of Competition!

Does this data-driven (chaotic in my opinion) world make you feel dizzy or even frustrated? 😵 Are you spending hours and hours in front of a screen reading all these articles and surveys about how you suppose to measure your call center’s efficacy? (but all you can think is the new episode that just came …

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