January 2021

sales call analytics

5 Proven Benefits of Using Sales Call Analytics

Call tracking and sales call analytics have been around for decades, but mostly in the raw form of caller ID, location and number. However, gaining valuable insights about customers have been a major concern for businesses. The need for businesses to optimize their sales and advertising campaigns has brought some evolution to call tracking solutions. …

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call tracking tips

4 Call Tracking Tips to Drive Calls to your Small Business

Before we list the top 4 call tracking tips to get your phone ringing let’s see what call tracking and call tracking analytics is all about. The importance of investing in call tracking tools for small businesses does not only improve performance but also facilitates efficient customer relationship management. Globally, businesses are becoming more competitive, …

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