October 2020

Law Firm Marketing

The Key to Success: 3 Essential Tools for Boosting Your Law Firm’s Marketing ROI

Law firm marketing has heavily relied on traditional advertising methods in the past and ROI has been probably one of the most important and most frustrating metrics for firms. As digitalization keeps taking over the global landscape, law firms must adapt to meet the changing complexities of growth demands. 1) Email Marketing Email Marketing is

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Call Routing

Advanced Call Routing

What is call routing? Call routing- which is used in business phone systems- is the procedure of automatically distributing inbound calls to a queue and then route them to specific employees or departments following some predefined criteria and rules. Call routing and customer experience Call routing is a must-have for every business, and most importantly

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