Call information before connecting with customers


Information before connecting with customers

Whispers are, what we at nimbata like to call, information before connecting to your customer. Whispers allow your sales agent to better prepare for handling calls by distinguishing the source prior to the connection.

The whispers solution plays a customized message to the called party notifying them of the campaign from which the call originated.

The calling party continues to hear ringing until the recipient decides to accept the call by pressing a specific number on the dialpad. nimbata whispers is easily configured through a monthly subscription. Simply upload the audio file of your choice per campaign and enable the feature - it seamlessly integrates with any of the nimbata routing options.

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