Call Scheduling

Never miss calls with sophisticated scheduling options!

Feature
Feature

Route calls according to your needs!

Configure campaigns to act differently with respect to different conditions. Set up different routing to different destinations on workdays, holidays or any other occasion.

Customize configurations differently per hour (timeframe) minute or any other interval. Route your calls to your company number during office hours, to your mobile phone during after office hours, to your help desk or to external partners.

Configure your schedule according to your geography location, your agents, your expertise. Setup campaigns so that calls are routed to specific destinations, dependent on the originating calling location.

Multi-line ringing will route the call to all assigned numbers for the campaign. When the first number is picked up, the remaining phones will stop ringing. Priority ringing will route the call to the first number, wait for a specific ringing duration which you set, and if the number doesn't answer, the call will be forwarded to the next priority number.

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